| reply to rdcinhou3
Re: Review of Netgear DGN2000 ADSL/Wireless-N modem/router Just bought my Netgear DGN 2000.
So far so good, just one problem.
Laying the router flat the underneath got vey HOT. No legs clips to stand the router vertical are supplied with this model, as told by Netgear support.
Found some feet from my old dg router which solved the problem. cool running now.
Seems odd to that all the dg routers I have had in the past all came with feet. Netgear new about the heat problem that's why I was told to stand my old router vertical by Netgear.
Anyone else have heat problems laying this DGN flat? |
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| I have temporarily "retired" my DGN2000 as AT&T came in to do some service and refused to do any work until I had a modem/gateway on their support list. I upgraded to a Netopia 3347-02.
Back to the DGN2000...I used an infrared thermometer to look at what the surface temperatures of the modem were. I found a peak of 115 F on the upper rear surface just left of center. This is well below the rated operating temperature of 140 F.
I think the ommission of feet in this version was an economization measure, but sounds like it would be a nice "feature" to keep.
I'll probably be adding my DGN2000 back into my home network as my 3rd AP as soon as I start seeing Wireless-N devices being more common. |
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1 edit | reply to bapiow
Keeping it cool
Sorry about the picture |
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 sjw1
@btcentralplus.com | A cool solution (sorry  )
I'm running a web server behind a DGN2000.
If I had a small complaint, the router doesn't seem to resolve the port look up table internally. Which is a pain when it comes to the website and the printer.
Do you have any advice please? |
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| Netgear tell me they are releasing a new firmware for the DGN2000, could help!! |
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| fantastic, thanks for the good news. |
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| reply to bapiow
I just got this device myself and I have more to add to the story of the vertical clips. I wasn't as lucky as the other user who had some old ones laying around. I had one other device that uses them, but I am still using it and it is standing vertically due to space restraints. I had to steal one of the clips from the other device and put just one on the front of each device. Not very stable, but that's not the point of my post. I sent Netgear an e-mail about this and asked if there was any way I could get a set of PLASTIC CLIPS. I was even willing to pay for them. The response was that they do not come with the unit I bought and they do not sell them, so there was no way they could get a set to me. I then called to get a person to actually tell this to me over the phone, just for principal, and they told me. Although, I don't think they understood because they told me to go to Staples and get the clips from them. I tried to explain that Staples will not have these clips as they are specific to Netgear products. Then he asked how he could get them to me if they do not sell them. I think he thought that Netgear does not HAVE them because they do not sell them.
I am going to go to Staples, buy a unit that has the clips, take the clips out and return it for a refund.
THEN, I am going to go send an e-mail to NETGEAR and tell them what I did. |
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| Good for you.
Have sent my DGN2000 back for a replacement, getting to hot.
According to Netgear SUPPORT it should not get hot just warm.
Me thinks Netgear support don't know what they are talking about, people I have talked to and have this model are reporting the same problems.
Will give the replacement a go, if I get the same problems I will go for a full refund. |
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1 edit | I started another thread on this subject.
My old Speedstream modem were always running pretty "hot" so you kept them on their side for better ventilation.
My 2WIRE was always warm while it lasted.
When I got my Netgear DGN2000, I was surprised at how hot it felt while running and wondered if this was normal.
So....I measured the surface temperature on the upper and bottom sides of the unit while running. The hottest was 115 F on the top just slighly left of center (looking at the face) and about an inch from the rear.
This is within the 140 F max operating limit of the device, but a little hot for most consumers considering the pain threashhold is typically 120 F.
Netgear probably should have designed a more "roomy" case to allow better airflow for this model. |
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| As recommended by Netgear support I got a replacedment for my DGN2000 because of the heat problem!!.
After 24Hr use this replacement is no different than the first one I had.
I can only assume this is the norm for this type of router.
Pity they don't supply the clip-on legs so it could be placed vertical.
Managed to get some clip-on legs from a local PC shop.
Now running cool.. |
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