qweloo
join:2007-10-04
h3p 2c4 | internet disconnected and phone line busy at 2:45 pm ?
Lost internet (lost lcp connection and IP address) at 2:45 pm.
Tried to call in at 1-877 number and got phone lines busy for 15 min ?
Connection is back now.
the busy signal on 1-877 number is bad. how big is that queue? |
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andyb
Premium
join:2003-05-29
SW Ontario | Same here.Had to use a bell login to get here.Not sure if mine is up or not. |
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distgre123
join:2005-08-12 | reply to qweloo
same here. im getting pretty pissed with TS. |
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MikeA1972
join:2008-02-06
Brantford, ON | reply to qweloo
WTH is going on? |
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andyb
Premium
join:2003-05-29
SW Ontario | reply to distgre123
I'm not pissed.Shit happens and ya move on.I had more down time on bell. |
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triga
join:2008-05-27
Canada | reply to qweloo
My GF just called asking why the internet isnt working. I hope its back up and running soon. |
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Cliffy
Premium
join:2003-06-29
Kitchener, ON
clubs: | reply to qweloo
I just came back up. Couldn't even connect to test@. Looks like a Bell routing issue. |
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bjlockie
join:2007-12-16
Canada | reply to qweloo
It was down this morning (5:30a) too. |
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qweloo
join:2007-10-04
h3p 2c4
 ·Bell Sympatico
| reply to distgre123
yeah I would prefer these disconnection / dns not resolving to occur in the evening since I work from home.
It is the first week since I joined a year and a half ago that I got this 2 days in a row and each lasted around 15 min each so I cant say it is a trend.
Hope it wont occur tomorrow. Im pretty sure TS is working on it and that it has something to do with last night emergency maintenance. |
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andyb
Premium
join:2003-05-29
SW Ontario | reply to qweloo
Just checked and mine is still down.lcp down auth failure strange shit indeed. |
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crrp6501
Premium
join:2007-08-28
Nepean, ON
| reply to qweloo
I'm having the same issue! I am unable to browse the Internet. I can ping though, both to router and ip. I've tried browsing via wifi on my iPhone with no luck so know it isn't my computer.
I've also had no luck getting through to any of teksavvy's phone numbers. I would feel a lot better if someone from teksavvy commented on this! |
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Dead_VPN
@teksavvy.com
| reply to qweloo
Working from home today; I was in the middle of a conference call with the office when the internet connection went dead at around 2:45. That killed my VPN connection and my Remote Desktop went gray. I was able to wing it from memory though 
Poo happens, I'm glad to see it wasn't just me. I'm not in the mood today to start screwing around resetting modems and routers. |
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HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs: | No issues here, I've been online for 7 hours since I reconnected my router to re-establish MLPPP.
Currently on ERX03.
--
GO LEAFS GO! |
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erx06
@teksavvy.com | Yeah it's only ERX06 thats having issues at the moment. |
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NoSLA
@afsontario.com | reply to qweloo
Guys dont even bother coming here and posting about your downtimes or other problems
THERE IS NO SLA  |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Wallaceburg, ON
| reply to qweloo
We had an issue where ERX06 went down at approximately 2:45pm. The admins got it back up in going in approximately 30-45 minutes and everything should be smooth sailing from here. If you're still unable to authenticate and you've tried the typical 5-10 min power cycle please feel free to give us a call at the office at 877-779-1575. Everyone should be slowly coming back up at this point.
Regards,
Rick
--
TSI Rick - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum ) |
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erx06
@teksavvy.com
| said by TSI Rick  :We had an issue where ERX06 went down at approximately 2:45pm. The admins got it back up in going in approximately 30-45 minutes and everything should be smooth sailing from here. If you're still unable to authenticate and you've tried the typical 5-10 min power cycle please feel free to give us a call at the office at 877-779-1575. Everyone should be slowly coming back up at this point. Regards, Rick yeah it just puked again it seems and came back up. |
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bjlockie
join:2007-12-16
Canada | reply to TSI Rick
Did it also crash early this morning? |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Wallaceburg, ON | How early is early? Early this AM there was a planned emergency maintenance from last night. |
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zacron
join:2008-11-26
·TekSavvy Solutions..
| reply to qweloo
Just a curious question... Is there any way to just remove erx6 altogether? Until testing and such is finished.. I see way too many people getting upset of nothing.. so it takes a minute or two to reconnect... Big deal... Bit It's more of a curiosity than anything...
Yes I relaise it hold the most agas connections.
Cheers
--
A Happy TSI Customer Since 2007.
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