banzaiUK
| [Broadband] PLDT 5Mbps - Interleave
Hi,
We have a company here in Laguna, but we have no choice but to use a PLDT residential line at the moment.
We use 3 computers and 2 VOIP lines here!
We recieve really terrible speeds and ping, especially around peak times! Basically is there anything we can do to improve our speeds and especially our ping which is 600+, we are using at least 2 computers at a time for videoconferencing work. We are using a decent speed Korean server which
Its connected using a Zytel ADSL modem attached to a Cisco router.
Do PLDT use interleaving on their ADSL connections and would disabling this give us improved pings and speeds? Is this option editable on the modem or not?
Internet is key to our business, so we are willing to re-locate closer to the ADSL box if possible.. any advice? |
|
LCPTeck
join:2000-02-27
singapore
| I'm not sure how the broadband connection is like in Philippines.
Banzai, do you have access to the Cisco router? Or is it managed by PLDT? Can you do a traceroute from the cisco router or your workstation to www.google.com? I just want to see the hops.
--
Teck |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
 ·Comcast
 ·Vonage
| reply to banzaiUK
Pings that high are typical when saturation occurs. In other words there are too many people connected to the node. I've been to the Philippines a few times and can understand how an overcrowded issue can occur. The field techs have to do some upgrading to the Node to support all the customers connected to your local node. Not much the customer can do but make sure all the connections on your property are good.
Suwertehin ka sana  |
|
coxuserlv
join:2009-05-11
Las Vegas, NV
| reply to banzaiUK
How much are you paying for your dsl with PLDT? When I was still in the Philippines, I paid about P2000 a month and I had a speed of 1.0 mbps. This was in 2005. Before my contract ended they doubled the speed for this package and I was getting a speed of 2.0 mbps. This was in 2006 when they introduced the Plan 999.
It could be that your paying for a much lower plan or there's a problem with your phone lines. Try calling PLDT to repair it just in case you are having problems with the speed. |
|
chrisretusn
Retired
Premium
join:2007-08-13
Philippines
| reply to banzaiUK
Hey there banzaiUK, my wife is from Laguna (Biñan).
I live in Olongapo. I have a PLDT (Subictel) ADSL, started out at 384 kbps for P2500 per month (six years ago), the speed increased over the years with no price increase to 2 Mbps. All was fine and dandy until I moved. Now they cannot keep a good signal between my location and the CO. I live about 4K from the CO, which is borderline on max distance for 2 Mbps. Other major contributing factors is the wiring between me and the CO. They switched wire pairs several times but still lose connectivity. At times I would go weeks at a time with no problems. Rain would also affect my connection. To give the techs credit, they did a lot to try and get me a better connection. We got to be on a first name basis. Eventually I ended up downgrading my service to 512 kpbs (at P1299) because of line conditions. That was the best rate at which connectivity would be maintained. Phone lines here are in a nut shell of very poor quality and believe it or not contain wire splices at frequent intervals. Not to mention non-water tight connection/switch boxes some even missing covers. At least that describes the conditions here in my neck of the woods. They are upgrading and replacing older cable runs unfortunately for me, not in my barangay.
A lot of Philippine traffic goes through Taiwan. Back in Dec of 2006 a quake in Taiwan damaged nine undersea cables between Taiwan and Luzon. This parallelized Internet traffic in the Philippines. It was days before we got service back. There are also cable thieves to consider.
Like Cubs_Fan said best you can do is make sure you connections are good. Getting them to replace the entire cable run between you and the CO would be a monumental task.
Do you have Globe DSL or Smart or Globe wireless access available in your area? What about CATV? Here CATV goes only as high as 786 for P2000. My location does not have line of sight to a cell tower for Smart access.
--
Chris
Living in Paradise!! |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
·Comcast
·Vonage
| said by chrisretusn  :Hey there banzaiUK, my wife is from Laguna (Biñan). Phone lines here are in a nut shell of very poor quality and believe it or not contain wire splices at frequent intervals. Not to mention non-water tight connection/switch boxes some even missing covers. At least that describes the conditions here in my neck of the woods. They are upgrading and replacing older cable runs unfortunately for me, not in my barangay.
I should try to get some OJT here in the US and try to make a career of a Cable Guy. Then migrate there and make the Phil's my home 
said by chrisretusn :A lot of Philippine traffic goes through Taiwan. Back in Dec of 2006 a quake in Taiwan damaged nine undersea cables between Taiwan and Luzon. This parallelized Internet traffic in the Philippines. It was days before we got service back.
I remember when that happened. I spent hours on the phone with Vonage trying to figure out why it would take almost 1 minute before the call would go through and the phone would ring over there in the Philippines. That had to be the longest 2 weeks of poor call quality. It was almost impossible to call the in-laws during Christmas (Pasko) and the New Years  |
|
coxuserlv
join:2009-05-11
Las Vegas, NV | reply to chrisretusn
I was still there when that quake happened. I used to work for a call center back then and we did not have work for 3 days because the earth quake damaged those lines. hehehe. |
|
