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[HSI] Has charter created a national backbone? »
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jordanmullet

@charter.com

Charter gave us extra channels!

Our original cable receiver stopped working, so my roommate asked for a new one, which he got free of charge. We noticed that we have nearly every channel now, although we didn't tell them to do this. We're even getting the HD channels, albeit without any video.

Assuming this is a mistake on Charter's end, should we expect a larger bill next month? Also, is there a way to get any video response out of the HD channels? Right now, I can hear the programs fine, but the screen is black.


dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest

If you don't have an HDTV, no you will not get the picture. I have 2 HD TVs and the rest standard and on each digital box we get the HD audio, but no video since it's not capable. You may notice the extra channels if the receiver's card was messed up or if it wasn't tuning in all the channels. The installer tuned the new receiver and the receiver should recognize all of the channels on the line-up of your package.

If you complained, it could very well be them giving you an HD free trial, but I think they would've told him that.
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sonofjay
Mission Accomplished - Bush May 1, 2003
Premium,MVM
join:2001-05-14
North Attleboro, MA
·Vonage
·Earthlink Cable Mo..

reply to jordanmullet
unsubcribed channels will be shutoff in a few days as soon as your new receiver pulls down your programming subscription that you pay for. All "replacement" receivers from cable companies do this for a few days right after they are replaced. But a within a few days the receiver will be reset to give you only the channels you have paid for.
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Mission Accomplished

ajwees41
Premium
join:2002-05-10
Omaha, NE
reply to dslwanter
not ture I had a SD tv before it went out and I decided to get a HDTV I ordered hd service from cox and the channels showed on the sd tv, but the non hd cable boxes only get the sound ot the video.


thief

@charter.com
reply to jordanmullet
i went years with pay for basic cable around 14 bucks and got premuim cable for free 60 dollas... no lie.. thanks charter!!!!
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Forums » US Cable Support » Charter HSI/CATV[HSI] Has charter created a national backbone? »
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