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« ViaSat-1: Transforming Satellite Broadband  
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WBHater

@tds.net

Downloads Timing Out

Everytime I download something over 5mb the download times out. I dont download music or movies, but there are some programs that I try to download for college and free applications/messengers that are fairly large. I have to get friends to download them and bring them to me. Downloading large files was part of the reason I wanted sat instead of dialup.

Is there anything I can do to fix this?


Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
·WildBlue

I don't think it has anything to do with WildBlue. I just downloaded a 80MB file with no problem. Maybe if you would post a bit of information about your setup someone here could help you. Have you called customer service? Who do you have your WB service through?
--
Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home


N4ST
Jim
Premium
join:2005-11-25
Jersey, VA
·WildBlue

reply to WBHater
Yes, please provide more information about your setup and/or any other problems you may have with your system. I have downloaded +2GB files (Garmin maps) without a glitch, so it's not a WildBlue issue.
--
Anik F2 | WildBlue Pro Pak | Beam 37 | Laredo NOC | Since Nov 2005 | Linksys WRT54GX-v2| Windows XP | Homebrew PC


WBHater

@tds.net

I am running windows Vista on laptop. I am using a belkin wireless router. I am using avg free antivirus and a no software firewall because of the router. I have major latency issues at times with websites loading up and any download over 3 or 4 mbs it times out. I have installed the wildblue optimizer.


BasilAR
WildBlue

join:2006-07-20
Parks, AR
said by WBHater :

I am using a belkin wireless router.
The Belkin wireless router may be the problem.
What model and version?


Island Jeff

join:2005-07-18
reply to Earth Signal
I've downloaded a 12 GB tar.gz file over wildblue without issue! (that used 70% of my monthly fap in one go, so I was glad it worked without flaw.)

Spice300
Premium
join:2006-01-10

reply to WBHater
Which spot beam are you using? Your problem could be related to bad weather at your place or at your gateway. If you do not know, I can probably figure it out from your ZIP code or the name of a nearby town and your state.
--
Value Pack, beam 31, Riverside gateway

Liberty

join:2005-06-12
Tucson, AZ
reply to WBHater
Try by passing your router for an experiment

Connect the WB modem directly to a computer and repeat trying to download those problem files
Bet you discover that your Belken router is the problem, as Basilar also suggested


Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
·WildBlue

reply to WBHater
For starters bypass the Belkin router as mentioned by others since some models have problems with WB. If you still have problems do a string of 20 or so of pings to see if you are getting a lot of timeouts. If your showing of packet loss it's time for a call to CS. Could be anything from a bad modem to just needing your dish repointed. Where and how is you dish mounted?
--
Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home

mikefxu

join:2004-10-05
Titusville, FL

reply to WBHater
Try a download manager they will allow you to resume most broken downloads. I prefer GetRight but any will do.

Comparison of download managers
»en.wikipedia.org/wiki/Comparison···managers
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« ViaSat-1: Transforming Satellite Broadband  


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