Anon
|  Good so far
I called them with a couple of questions that I had, I kind of knew the answers, but I wanted to actually hear it from a human. I called and it took me less than 2 minutes to connect and actually speak to a human. The menus on their automation system when you call is ok, certainly better than what you get when you call a much larger ISP like AOL or MSN. The only thing that I didn't like was the fact that when I pressed the 44 to get more information about their special offer their promoting now, it led to a recording and didn't give me any options to talk to a human, and the recording basically said what the web site. I ended up just pressing 0 even though it wasn't an option, and I got connected almost immediately to a representative. |
