stlpaul
join:2006-11-15
Saint Louis, MO
| reply to decades
Re: ported out after 4 years
Did they ever terminate your service or did they keep billing you? I ported mine a couple weeks ago and sure enough they billed me for another month today, and the useless Indian e-mail support people are clueless, apologizing for their "helplessness" in not being able to tell me anything or do anything for me. |
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PX Eliezer
Premium
join:2008-08-09
New Jersey
 ·Callcentric
·Optimum Voice
·callwithus
·voip.ms
| said by stlpaul  :I ported mine a couple weeks ago and sure enough they billed me for another month today, and the useless Indian e-mail support people are clueless, apologizing for their "helplessness" in not being able to tell me anything or do anything for me. I live just a few miles away from Vonage's big world HQ in Holmdel, NJ. And my business is based nearby also.
I always wonder why I never meet anyone who works for Vonage.
Apparently they must have a tiny staff in that big building, and they outsource all the other work to India. |
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garys_2k
join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage
| reply to stlpaul
said by stlpaul :Did they ever terminate your service or did they keep billing you? I ported mine a couple weeks ago and sure enough they billed me for another month today, and the useless Indian e-mail support people are clueless, apologizing for their "helplessness" in not being able to tell me anything or do anything for me. Dang, I'd dispute that charge. I have to say that I got my "account terminated" email from them the day my port out went through. I'll be watching for a charge on the 15th, though, just in case they "forget." |
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