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Forums » Satellite Connectivity » WildBlue Satellite » modem acting weird
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Current Status: Saturday May 30, 2009 »
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ep

@wildblue.net

modem acting weird

I lost connection today because of a storm we had and when I got a connection again the top light stayed on like it's suppose to, but the bottom 3 were constantly flashing erratically. They'd flash at different times and only light up for a split second, I am not talking about how they do when you reboot the modem they were flashing very very fast and did this for approx. 30 min. All of a sudden the lights went back to normal, the top 2 stay on, the bottom 2 flash.

I had internet connection the entire time and the net speed stayed the same throughout.

What happened here?


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY
Modem update?

//greg//


ep

@wildblue.net
reply to ep
I didn't know there was such a thing.


ep

@wildblue.net
reply to ep
It just started doing it again...


DrStrangeLove_

said by ep :

It just started doing it again...
Unplug power to modem...take a break...plug modem's power back in.


Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
·WildBlue

said by DrStrangeLove_ :

said by ep :

It just started doing it again...
Unplug power to modem...take a break...plug modem's power back in.
These guys are right about a firmware update and others have experienced the same thing.
--
Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home

Spice300
Premium
join:2006-01-10
reply to ep
During a firmware update the Rx light (second one from the top) is supposed to blink 4 times, pause and repeat.
--
Value Pack, beam 31, Riverside gateway


bea

@wildblue.net

reply to ep
Bottom three lights flashing constantly--second light flashing 2 times quickly--internet connection not interrupted--this has been going on three days now--. Before, the second light was solid,like it is supposed to be, now it is just blinking all the time.--What is going on?


opus74
Deep Thought
Premium
join:2002-03-04
Coello, IL
clubs:
·WildBlue

The bottom light is just your "house" connection.

1. Unplug the RJ-45 from your modem or router input whichever is easier.

2. Unplug the modem, count to a reasonable number between 100 & 120 and plug it back in.

3. Now watch the second light and report the number of blinks.
1= Acquiring
2= Ranging
3= Registering
4= Software Download
On= Successful

If the second light isn't on steady ignore the third light and the fourth should be off since you unplugged it.

Once the second is on steady, plug in your router and you should be good.


--
Lordy, I have loved some ladies and I have loved Jim Beam and they both tried to kill me in 1973.

Spice300
Premium
join:2006-01-10

reply to bea
said by bea :

Bottom three lights flashing constantly--second light flashing 2 times quickly--internet connection not interrupted...
The Rx light (second one from the top) blinking twice and your Internet connection still working, suggests there is a malfunction in your modem. It could be a hardware malfunction or programming error in the firmware. As opus74 suggested, power cycle your modem to see if that fixes it.
--
Value Pack, beam 31, Riverside gateway


Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
·WildBlue

Seems others reporting this same problem.

"I called customer service and their records indicate that my service has been intermittent since the 22nd. They have set me up for a service call by one of their technicians for this Friday morning. I will keep you all informed. Also, the rep I talked with mentioned that there are a lot of their customers experiencing the very same problems... in fact their equipment is telling them that the 2nd light down is on steady, when it is in actuality doing the 2 flash - pause -2 flash thing."

»wildblueworld.com/forum/showthre···0&page=2
--
Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home


bea

@wildblue.net
reply to Spice300
I did the power cycle thing when I first noticed the light blinking, did nothing. It blinked that way for 3 days, as I said, then last night it went back solid and is still solid. Strange.
-
Forums » Satellite Connectivity » WildBlue SatelliteCurrent Status: Saturday May 30, 2009 »


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