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Forums » US Telco Support » AT&T » AT&T Northeast » HELP.....Connection Issue w/ Router.
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Alexandria VA timing out middle of June »
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JLD037

@pfizer.com

HELP.....Connection Issue w/ Router.

I'm usually fairly good w/ these sorts of things but this has me stumped on what to do.
I recently bought a rangemax WPN824 wireless Router for my mothers wired computer, so my sister can also use wireless.
She is running Vista Home and DSL through SBC yahoo.
I followed the router cd setup step by step and when it comes down to the last internet check and it fails. I have the dsl user name and password typed in the router setup.
I'm thinking it may have an issue w/ IP address.
Before connecting the router...it was something like 198.168.0.1 and after I connected it...it changes to 10.0.0.1
Ive released / Renewed the IP a few times...reset both modem and router.
Nothing seems to work.
Any help/ideas would be Great.


MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC
·Comcast Formerly ..
·AT&T DSL Service


1 edit
was there a router in the mix previously? If not either the modem or the router needs to be put in bridge mode.. Which modem does she have?

Since I just reread your post, you have the username and password in the router so the modem must be set up not to perform the authentication.. for her username you did include the @sbcglobal.net or @att.net etc as required..


Jld037

@pfizer.com

reply to JLD037
No previous router was hooked up.
I cant remember her modem..I think is astateb...something like that. All I remember is the word State in the middle of the model name.
I used her @sbcglobal.net and password int he router setup.
whats the easiest way to change this setup?


MrFixitSC
Premium,VIP,ExMod 2001-06
join:2000-12-01
Moncks Corner, SC
easiest I'd say is to log into the router and put that in bridge mode, let the modem do the authentication as it did previously..

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to JLD037
said by JLD037 :

Before connecting the router...it was something like 198.168.0.1 and after I connected it...it changes to 10.0.0.1
That is a typical Netgear response to a 192.168.x.x IP address on the WAN port. Presumably, the DSL modem is set up in its default mode, and is running the PPPoE session.

Do one of two things:

• Change the LAN IP address of the router from 192.168.0.1/255.255.255.0 to 192.168.x.1/255.255.255.0, where the value of 'x' is at least '2', and not greater than '255'.

• Put the modem into bridged mode and move the PPPoE session to the router.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX

reply to JLD037
There is no need to put the modem in bridge mode it should work simply by putting a router behind it. asong as ther is no ip conflict.

i would change the router ip sceme to 192.168.2.1
with a subnet mask of 255.255.255.0
with a defalt gateway of the ip of the modem and try that. and I would also try manually configuring the dns servers in your router to open dns numbers.

208.67.222.222 208.67.220.220

good luck
--
† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!!!!

bimmerm3m5

join:2001-07-14
New Canaan, CT
reply to JLD037
I know with my former cable modem anytime I changed the device connected to it, I had to reboot the modem.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by bimmerm3m5 See Profile :

I know with my former cable modem anytime I changed the device connected to it, I had to reboot the modem.
With the DSL modems currently shipping, if the DSL service is PPPoE, the modem could be running the PPPoE session. In which case, there would be no need to reboot the modem after an equipment change.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
-
Forums » US Telco Support » AT&T » AT&T NortheastAlexandria VA timing out middle of June »


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