chataigne
@mts.net | Credit write-off
Shaw wrote-off my credit balance without sending me a cheque. Is this approved practice? |
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AnonShawUser
join:2006-06-17
Calgary, AB
| how long ago was the write-off done, and are you still at the address listed on the account at the time of the write-off? If the write-off was done within the last 90 days it may still be getting processed, and if you've moved it may well have been sent to your old address, or to the mailing address if different. |
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MazeRunner
join:2009-06-07
Winnipeg, MB
| reply to chataigne
If you prefer the simpler response:
Call them and enquire, forcefully, about the balance on the account. And go payment by payment if needs be.
While it can take a while to process a cheque from them (what company likes paying money after all?) it doesn't hurt to find out whats going on.
MazeRunner
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Big Brother doesn't want to just watch.... |
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shawtechvi
@witopia.net | Call in and complain bigtime. I'd tell them you will never evar consider switching back |
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Chip Douglas
@shawcable.net | reply to chataigne
How much are we talking about here? |
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anonatwork
@shawcable.net | reply to chataigne
i am curious how you even knew they wrote off the balance? |
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