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Forums » VOIP etc » Voice Over IP - VOIP » MagicJack » MagicJack (Error 401) 06/13/09
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Magicjack Review or Why I Love This Cute Little Box »
« It wont toggle between telephone/headset  
AuthorAll Replies

Yourdad

join:2009-06-17
Matthews, NC		reply to David
Re: MagicJack (Error 401) 06/13/09

Thanks for the help. I had tech support on line for about an hour and they were pretty useless. I downloaded and applied the upgrade but still receiving 401 error messages. Any ideas?
Thanks.
to forum · permalink · · 2009-06-17 14:13:09 · Reply to this


att is bad 2

@pacbell.net

 did you power cycle your modem / remember just turning it off won't do it;
you have to use a pen or paper clip to push in on the reset button.
did you disconnect the phone jack for 30 seconds
did you use menu advanced users - restart on the softphone
i usually reboot.
ALSO:If you added the vista update you will need to do all the above
little things the mj tech's are not very bright about; what do you expect the cheapskate that invented this to give u as tech support
to forum · permalink · 2009-06-18 23:28:11 · Reply to this


David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest
said by att is bad 2 :

did you power cycle your modem / remember just turning it off won't do it;
you have to use a pen or paper clip to push in on the reset button.
did you disconnect the phone jack for 30 seconds
did you use menu advanced users - restart on the softphone
i usually reboot.
Why go through all that work for the magicjack? If you are browsing the internet just fine and magicjack isn't working I would question magicjack first, before resetting your dsl modem and reconnecting. That would be just unnecessary.

I know I didn't do it for mine.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
to forum · permalink · · 2009-07-02 14:51:01 · Reply to this
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Forums » VOIP etc » Voice Over IP - VOIP » MagicJackMagicjack Review or Why I Love This Cute Little Box »
« It wont toggle between telephone/headset  

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