said by Reinvent3d :

Here's two that I found already. Stop being a royal douche, and maybe you wouldn't have gotten yourself banned. Stop your crying. You brought it on yourself.

What's the BBB going to do? Just give them a slap on the hand and say, "don't do that...he's a very angry customer!"

said by bananaman :

I doubt any company wants their user forum used to organize mass action against them! Would you?

said by No_Strings :

A suggestion or two, if I may:

Complaining about how they run the site won't get you very far here (we can't control them) and will only get you nuked there.

The BBB doesn't have much teeth on a good day. A Taiwanese company will not likely be too concerned with them.

They are a global company with thousands of products. If you want to have an impact, learn to complain effectively. That means contacting corporate customer relations, product management, etc. Be clear, concise and specific with your issues and proposed remedies. Tantrums are ignored.

Finally, vote with your checkbook. If you can't find a working version of firmware that suits your needs, put the router on eBay and get a better one.

said by Reinvent3d :

I've been having problems with the router for WELL over a year. I got it in early 2008. Around February. In fact, I've told them MANY times how much they needed to fix certain things, regarding gaming, and wireless. It NEVER got fixed. I even told them how much crap it was. However, spamming the forums with the same copy and pasted crap does no good, and is considered as such - spam. If you bothered to read the rules, you shouldn't spam, and it will warrant a ban or warnings. If you want to complain, go do it with a bit more tact first and foremost. Spamming the same message over and over again is less than constructive, and doesn't serve any good for you, or any other user who happens to be reading it. So, you brought it on yourself. Deal with the ban, or keep complaining like an infant.

Edit:

Those screenshots were taken TODAY. Whether or not it's an original message, it's spam.

You posted the same thing here: »Re: [Info] DGL-4500 New firmware 1.21 beta

said by No_Strings :

I'm not saying you're wrong or that you don't have a valid gripe. I'm simply telling what I think might be a better approach.

Threads complaining about company X products and about company X on a site hosted by, sponsored by and moderated by company X will almost always be transient. Naive to think otherwise.

Warranty coverage isn't going to help you. Aside from the exclusions about fitness for a particular purpose and other weasel-wording, your only remedy is a replacement. Having another router with the same broken firmware isn't going to help you much.

D-Link is making a consumer product. If this is for a business, even a semi-serious business, get a SoHo level device.

said by Reinvent3d :

Lol. They sent me a replacement router, event though I was out of my 1 year warranty period. I got an A2, and started to test that. If you notice, they remove posts that continuously bash D-Link, on THEIR forums. Remember that, they don't HAVE to have a forum up to help do faster support for YOU. Instead, they could tell you to just fuck off and call customer support. Get a different attitude, and maybe they'd help you. Again, spamming the same message over and over again, wouldn't help either - posts removed or not.

said by Reinvent3d :

I have to keep repeating myself to an idiot. It just doesn't sink in. You got banned, simply for spamming. Deal with it. It's not ONLY once. It's 3 times now that I've counted, even on THIS forum. Don't cry about it on the forums, since you did it to yourself.

said by KGB7 :

Just buy another one and switch it out. Have the store send it back as DOA, and D-link will deal with it on their own.