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Forums » US Telco Support » Verizon » Verizon Online DSL » Westell 327 xbox issues please help!
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[connectivity] Westell 2200 Problem? (UDP) »
« [policy and politics] Outgoing email port using OE and Verizon  
westellsucks

join:2009-06-22
Jamaica Plain, MA

Westell 327 xbox issues please help!

I have a westell versalink 327, my xbox worked fine until my cousin thought hard reset was the same on a router like a modem. verizon then blocked my internet because they thought someone was messing with it. after we call verizon they set it up again, but then MTU settings didnt let me play xbox live. How do i change it? i have all the info on my modem so please ask me anything.

nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

Re: Westell 327 xbox issues please help!

If you are getting an error message about MTU settings, it is probably spurious.

There isn't anything to set on the 327w for MTU. If the 327w is now working for other internet activity, then its setup should be suitable for Xbox.
--
AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11
westellsucks

join:2009-06-22
Jamaica Plain, MA

Re: Westell 327 xbox issues please help!

said by nwrickert See Profile :

If you are getting an error message about MTU settings, it is probably spurious.

There isn't anything to set on the 327w for MTU. If the 327w is now working for other internet activity, then its setup should be suitable for Xbox.
but what do i do then? because thats what it keeps telling me. i decided to just buy a new modem because 327w is very old anyways. im going to bestbuy today and getting a brand new one

nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

Re: Westell 327 xbox issues please help!

I don't remember the details, because I am not an xbox user. But there was a time that people were seeing MTU error messages, when the cause was unrelated to MTU. I think it may have been a problem with the servers being down for maintenance.

Normally MTU is an end-point issue. My DSL service uses PPPoE, so I set the MTU to 1492. But I don't set that in the 327w modem; I set it in the interface configuration of my operating system.

I suggest you check whether normal web surfing works properly. If not, then it is possible that something is still amiss in your ISP settings for your account, perhaps trapping you in a walled garden until they are fixed.
--
AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11
westellsucks

join:2009-06-22
Jamaica Plain, MA

yeah, i know what you mean, but like i stated above it only happened AFTER my cousin did a hard reset on my modem. by the way when i go buy a new one which kind should i buy, because i have a dlink router for when i get the modem but should i just buy a 1 ethernet router?

nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

Re: Westell 327 xbox issues please help!

Some recent Verizon modems go into a walled garden mode on reset, and you cannot fully connect to the internet until they are properly configured. Take a peek at this FAQ
»Verizon Online DSL FAQ »How to Turn off the Walled Garden
--
AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11
westellsucks

join:2009-06-22
Jamaica Plain, MA

Re: Westell 327 xbox issues please help!

said by nwrickert See Profile :

Some recent Verizon modems go into a walled garden mode on reset, and you cannot fully connect to the internet until they are properly configured. Take a peek at this FAQ
»Verizon Online DSL FAQ »How to Turn off the Walled Garden
so how do i do it? i loaded the page you gave me and the one for 327's. do i click the enable button on the bottom?

nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

Re: Westell 327 xbox issues please help!

The FAQ mentions a "disable" button. If you are seeing "enable", then the chances are that the walled garden has already been disabled.

Does normal web surfing work with that modem? I don't think I have seen a clear answer. Make sure you can get to sites other than Verizon sites.

If all else is working, then you will have to hope somebody more familiar with xbox problems can step in and help you.
--
AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11
westellsucks

join:2009-06-22
Jamaica Plain, MA

Re: Westell 327 xbox issues please help!

everything else is working normaly, thats why i was asking to see what modem i should buy. but yes EVERYTHING works fully. i can surf the web normally. the ONLY thing i cant do is play xbox live.

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:

Re: Westell 327 xbox issues please help!

First off, welcome to the site.

We have a Verizon DSL forum. Would you like me to move you there and see if you get some more help in this? Please let me know.
westellsucks

join:2009-06-22
Jamaica Plain, MA

Re: Westell 327 xbox issues please help!

yes, can i get the link?

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
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Re: Westell 327 xbox issues please help!

I just moved you from Westell so you are in the Vz DSL forum already. So no need to repost.

If you want the link to the Vz DSL Forum, it's:

»Verizon Online DSL
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Forums » US Telco Support » Verizon » Verizon Online DSL[connectivity] Westell 2200 Problem? (UDP) »
« [policy and politics] Outgoing email port using OE and Verizon  


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