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HardwareGeek

join:2003-11-15
Brooklyn, NY

reply to drew
Re: Package stuck with U.S. Customs

I get shippments regularly from overseas via FedEx, DHL, TNT and USPS.

While 90% of all my packages arrive on time, 10% no matter who shipped it will always take 2 weeks to 3 months to get through customs. 99% of the time the problem is the shipper did not put enough custom form copies on the package and they run out, and it sits waiting for someone to send it back where it came from.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292

curiousone

join:2002-12-07
Austin, TX
I worked with DHL and the reason why something would get stuck in customs is lack of paperwork. If they get all the paper work they need from the get go it won't get stuck.


Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA

said by curiousone See Profile :

I worked with DHL and the reason why something would get stuck in customs is lack of paperwork. If they get all the paper work they need from the get go it won't get stuck.
Not necessarily, they pull quite a few things that have sufficient paperwork. It depends on what was declared (items that are frequent targets of forgeries get pulled), how accurate they think the valuation is (computer equipment valued at $1 is likely to get pulled) and whether the package "looks" like it actually contains what it says it contains. (a 1 ft.X 1 ft.X 1 ft package that weighs 70 lbs and is declared as "clothing" is likely to get pulled).
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Come let us reason together.

curiousone

join:2002-12-07
Austin, TX

that's true but we would make sure paperwork was correct before it departed our international hubs. Even here in the states we would hold on to packages with no paperwork. We would open packages to make sure they were shipping what they said they were. If something was wrong we would sent it back and have them correct it.
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