said by Jahntassa :

The tickets are for Tuesday 'night', even though they're technically for Wednesday 'just after midnight'.

Sorry, that's how it's pretty much always been as far as I know.

said by Mr Neutron :

Ah, I get it: this confusion over the time is more or less an ongoing problem? If that's the case, I guess the motivation to make it up to people isn't as strong as if would be if what happened were a one-off.

Thank you for the explanation.

said by Jahntassa :

I guess you've never gone to a midnight showing before, have you.

They say 12:01am because that's 'officially' the day of release. However the tickets are sold as the night before as far as 'ticketing' goes because it's still technically a Tuesday workday for them.

The tickets are for Tuesday 'night', even though they're technically for Wednesday 'just after midnight'.

Sorry, that's how it's pretty much always been as far as I know.

said by Jahntassa :

Thinking about the whole thing, for someone who hasn't attended a midnight showing I suppose it would be frustratingly confusing.

I just came up with the whole 'It shows up as Tuesday because it's still the same workday' thing, but that's the best way I can explain the logic to it. I just always considered that a midnight showing would come the night before the actual release date (even though it's technically the same date)

said by Combat Chuck :

To be fair, how many people buy a ticket to a 12:01 release day showing of a movie that don't know when the movie actually comes out?

said by r81984 :

To be fair, I had no idea when Transformers came out. I thought it came out last weekend. If I went to the theater and asked for the first showing ticket and they gave me a ticket that said the 23rd then thats when I would have thought it was.

said by r81984 :

What theater chain? I have never seen that at Showplace, Sony, and a few others.

said by Combat Chuck :

I'm just saying that, the majority of people who go to the midnight opening day showing are people who REEEEALLLY want to see the movie.

I understand what you're saying, but it is probably an issue with their ticketing system. Anyone who has worked customer contact where a computer is involved knows that niggling little issues like this aren't a priority and the people who can fix them are way way up the chain and possibly at another company.

If you're a small chain the only "fix" may be to go with another vendor who likely has a different set of annoying problems.

said by Combat Chuck :

To be fair, how many people buy a ticket to a 12:01 release day showing of a movie that don't know when the movie actually comes out?

said by avd706 :

Just how do you prove any damages?

said by r81984 :

Paying for a babysitter for no reason. Gas to get to the show.

said by avd706 :

There you go!!! I smell class action!

said by r81984 :

This is from fandango from a random movie at Cinemark. Look how they try to justify their stupidity. Any reasonable person would see Thursday 12:01am and go then, but I think the theater really means Friday 12:01am. Someone needs to be fired at that theater.