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Forums » US Cable Support » W.O.W. » Intermittant Outages in Naperville
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Problem Porting Number from WOW to Comcast »
« Rude Customer Support and Overall Unhappiness  
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Goober
Premium
join:2000-12-17
Naperville, IL
Intermittant Outages in Naperville

Possibly Columbus as well.

They tell me it's a transformer of some type. They are hoping that repairs are finished sometime this evening.

All I know is that it's annoying. My routers are going bananas.

dark79

join:2009-06-25

Is this a recent issue?

I've been getting really slow speeds the last 2 days but when I called last night they said they weren't having any issues on their end.

I'm about to go out and buy a new cable modem because I thought that was the issue, but if it turns out to be on their end, I'd rather not spend the money needlessly.


Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..

Yeah, it's recent. I believe it was only that late afternoon to the evening. After about 11:00 or so, I didn't notice any more issues.

I was seeing it in the form of cable TV blackouts initially. Of course, then I checked the phone and internet connections and saw that my service was very intermittent. But, I didn't notice the problem as degraded. It was either on or off.

The CSR mentioned only Illinois and Columbus as problem spots during my conversation with him. But, I suppose that doesn't mean other places weren't affected.


Goober
Premium
join:2000-12-17
Naperville, IL
Still having intermittent issues.

JazzJRabbit

join:2003-09-27
Wheaton, IL
·WOW Internet and C..

reply to Goober
Mine was working fine yesterday evening, no disconnects, but very very slow...

Speedtest to Chicago showed 4-5MBit speed, speedtesting to either coast showed less than 1MBit.

Crappy, considering it's 15MBit connection. Hope they fix it soon.


Goober
Premium
join:2000-12-17
Naperville, IL
Weird. My speed tests were fine, but I was getting occasional disconnects.


c1robert

join:2003-01-06
Whitehall,Oh
reply to Goober
I'm in Whitehall,east of Columbus I still have internet.


--
»coaster1robert.tripod.com


Goober
Premium
join:2000-12-17
Naperville, IL
It's wasn't and isn't a total outage. It's intermittent.

I can't tell if the problem is solved or not--no one is home to tell me. Regardless, the problem will be solved for me in about 6 days (with Comcast).


The Joker

join:2003-08-01
00001
reply to Goober
No problems here, sucks to be you!


Goober
Premium
join:2000-12-17
Naperville, IL
Rock solid today.

It's awesome to be me. 5 days for 50/10 internet. Woot!
-
Forums » US Cable Support » W.O.W.Problem Porting Number from WOW to Comcast »
« Rude Customer Support and Overall Unhappiness  


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