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Forums » VOIP etc » Voice Over IP - VOIP » MagicJack » Magic Jack Call Forwarding Not Working
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Whither Magicjack? »
« Calls not going through?  
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remster77

@qwest.net

Magic Jack Call Forwarding Not Working

So we had issues when we purchased MJ back in January but since have had great service through another VOIP service.
Since we already distributed the MJ number I set it to forward to our other VOIP number and has been working great till today.
So with call forwarding enabled the called gets a message stating "Test call placed was successful" and then it hangs up.
If I turn off the call forwarding the calls then go to my voicemail.
Not sure why this started happening today but not happy about it.

Anyone else having this issue??

jweltydotcom

join:2009-05-29
Tampa, FL
I am having the same problem and it just started on the 25th as well...

jweltydotcom

join:2009-05-29
Tampa, FL

reply to remster77
i have chatted with them for quite a while and got no resolution. they wanted to change settings and open ports on my computer and install Divex stuff to fix it... doesnt make any sense to me since it seems quite obvious its a Magicjack (YMax) problem

jweltydotcom

join:2009-05-29
Tampa, FL
reply to remster77
OK, it is forwarding again for me. Hopefully this wont happen again!


amigo_boy

join:2005-07-22
Tempe, AZ
·Cox HSI
·magicjack.com

said by jweltydotcom See Profile :

Hopefully this wont happen again!
That's too much to hope for. MJ is a great bargain for $1.70 a month. But, it's not very reliable.

I get emails about a voice mail that isn't present (when I call voice mail). I call voice mail and discover messages that I didn't get emails about.

"Do not disturb" frequently didn't go to voice mail (just a "caller left the area" recording.).

I have two MJs, one permanently forwarded to the other. It frequently gets "jacked up" and doesn't forward.

MJ's just a novelty in this regard. They're all nice features to play with. But, I never count on them.

Mark

PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

People throw out TV's, monitors, computers, iPods, phones, cellphones, VCR's, CD players, DVD players, and so forth, and so forth, when they break.

These items can cost big money, yet it's often considered cheaper to replace them instead of fixing them.

Yet with the 20 dollar MagicJack, people will never give up, and will spend many hours of their valuable time on endless quests.

I don't get it.


remster77

@qwest.net
reply to jweltydotcom
Forwarding feature is now working correctly for me.
Wonder how long it will last???


amigo_boy

join:2005-07-22
Tempe, AZ
·Cox HSI
·magicjack.com

reply to PX Eliezer
said by PX Eliezer See Profile :

Yet with the 20 dollar MagicJack, people will never give up, and will spend many hours of their valuable time on endless quests.

I don't get it.
1. They're given the impression it will work. You don't see too many people throw out the things you mentioned in the first 2-3 months. They go back for a refund (MJ doesn't refund unused time).

If MJ advertised that it's dicey, and may not work, and MJ won't refund your unused time, maybe people would have their mind right going into it. (Or, not go into it to begin with.).

2. Some people like to tinker with their computers (more so than tinkering with their DVD player's laser.).

3. MJ can save a lot of money under the right circumstances. That's a big motivator.

4. A common refrain among MJ users is "I've never had a problem. Neither have the 200 people I coaxed to use it. It must be *you*. You're doing something wrong. Or, your computer is messed up."

I don't believe the people who say that. I can't believe that *anyone* who's used it for 2-3 months hasn't had a single problem.

MJ tends to create the "True Believers" and the "angry pitch forkers." There's no middle ground. If the True Believers were more balanced, maybe people having trouble would be more inclined to throw in the towel. But, when you're constantly told it's perfect, and it must be *you*... that contributes to the trying more.

Mark
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Forums » VOIP etc » Voice Over IP - VOIP » MagicJackWhither Magicjack? »
« Calls not going through?  


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