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sammysnake
Never Forget 911
Premium
join:2002-01-19
Salt Lake City, UT

New to Qwest

Having just switched to Qwest DSL from Comcast I am initially not happy. They had my account go live at 5:00 pm and their office closes for the weekend at 6:00 pm. I was able to get up and running but for the life of me I can not get my email program, TheBat, to connect to the pop3 server. I've been doing this stuff for years and this has been a nightmare. My Comcast internet goes dead on Monday and I had planned on informing my contacts of my new "@q.com" email address. Anyone have any suggestions?

Sammy

Wikkedfin
Premium
join:2008-11-04
Des Moines, IA

1 edit

What are the pop3 servers you're trying to connect to?

Do they match these? »www.qwest.com/internethelp/QA/em···_qa.html


cscottm

join:2002-05-09
Kent, WA

reply to sammysnake
Q.com accts use hotmail. They don't use a pop3 type server.


dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

reply to sammysnake
The business office might be closed, but tech support is open; they should be able to help.



sammysnake
Never Forget 911
Premium
join:2002-01-19
Salt Lake City, UT

2 edits

reply to Wikkedfin


Qwest *@q.com mail servers
said by Wikkedfin:

What are the pop3 servers you're trying to connect to?

Do they match these? »www.qwest.com/internethelp/QA/em···_qa.html
Yes, the first set in your link as pictured in my attachment.

Edit to update: I called Qwest and we got POP3 working with Outlook Express and now I'm on a mission to get it to work with my email client, TheBat. The bottle neck is the requirement for both incoming and outgoing to be SSL enabled. I can't find any reference to that in my version.

Edit for a further update: I've already left a message on TheBat's website.


sammysnake
Never Forget 911
Premium
join:2002-01-19
Salt Lake City, UT

reply to sammysnake
Just a note to update this thread.

Found thw answer here:

»www.ritlabs.com/en/forum/read.ph···TID=8283

On RitLabs forum.


CenturyLink
VIP
join:2009-03-09
Boise, ID
kudos:7

reply to sammysnake
Hello, just wanted to let you know, in the future, you can call Qwest DSL support 24/7. If you have any questions regarding your service, you can also email us at talktous@qwest.com, were here to help any way we can. Regards, Qwest Consumer Affairs Team.


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