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Forums » US Cable Support » Charter HSI/CATV » Anyone in St. Louis - Charter or AT&T Uverse?
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Speed tests are all over the place »
« [HSI] freezing HSI with Motorola SB6120 and old firmware  
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STLCompGuy

join:2003-01-11
Chesterfield, MO
Anyone in St. Louis - Charter or AT&T Uverse?

anyone in the St. Louis area who has experienced both Charter and AT&T UVerse? I am interested in finding out how they compare in price and features? I am a techy kind of guy and always likes to try out the newest technology.


mercytraumaguy

@charter.com

I live in S. City and, unfortunately, Uverse won't be available here until sometime in fiscal 2015. However, my parents and several friends live in the county and absolutely LOVE their Uverse. AT&T has never been known for stellar customer service, but it'd be hard to be worse than Charter. The channel choice, from what I can gather, is about the same as the digital package from Charter; but, the ability Uverse gives to watch DVR recordings in rooms other than the one you recorded them in is a huge plus.

STLCompGuy

join:2003-01-11
Chesterfield, MO

wow 2015...are you serious?!!? why so late? I guess AT&T is not making money out there

we are switching to ATT Uverse because of the DVR advantage.

said by mercytraumaguy :

I live in S. City and, unfortunately, Uverse won't be available here until sometime in fiscal 2015. However, my parents and several friends live in the county and absolutely LOVE their Uverse. AT&T has never been known for stellar customer service, but it'd be hard to be worse than Charter. The channel choice, from what I can gather, is about the same as the digital package from Charter; but, the ability Uverse gives to watch DVR recordings in rooms other than the one you recorded them in is a huge plus.


andunn

join:2001-09-06
Linn Creek, MO
reply to STLCompGuy
If I had a choice in providers I would drop Charter in a heartbeat and take Uverse.

BoMarty

join:2001-02-01
Ballwin, MO
reply to STLCompGuy
I have a choice, and after looking into Cable TV, Uverse pricing vs Charter, Charter was way more cheaper for same services. Internet wise, Charter Ultra60, Uverse, "up to" 18 meg.

Plus I have been satified with Charter internet since 1999.

wingrider01

join:2006-07-25
Saint Louis, MO

reply to mercytraumaguy
said by mercytraumaguy :

I live in S. City and, unfortunately, Uverse won't be available here until sometime in fiscal 2015. However, my parents and several friends live in the county and absolutely LOVE their Uverse. AT&T has never been known for stellar customer service, but it'd be hard to be worse than Charter. The channel choice, from what I can gather, is about the same as the digital package from Charter; but, the ability Uverse gives to watch DVR recordings in rooms other than the one you recorded them in is a huge plus.
Not sure where you are in South city but live near tower grove and we have Uverse, have had it for about 6 months

STLCompGuy

join:2003-01-11
Chesterfield, MO

reply to BoMarty
Charter has not provided Internet since 1999.

said by BoMarty See Profile :

I have a choice, and after looking into Cable TV, Uverse pricing vs Charter, Charter was way more cheaper for same services. Internet wise, Charter Ultra60, Uverse, "up to" 18 meg.

Plus I have been satified with Charter internet since 1999.

STLCompGuy

join:2003-01-11
Chesterfield, MO

reply to BoMarty
The DVR on Charter sucks. Charter does not provide the Big Ten Network (big for me since I went to a BIG Ten school). Also Charter does not have the NFL Network.

said by BoMarty See Profile :

I have a choice, and after looking into Cable TV, Uverse pricing vs Charter, Charter was way more cheaper for same services. Internet wise, Charter Ultra60, Uverse, "up to" 18 meg.

Plus I have been satified with Charter internet since 1999.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

reply to STLCompGuy
Remember there's another option: satellite for tv/dvr and then get your internet and phone if needed from Charter or AT&T.

If you're techy guy, you'll know that AT&T's internet speeds acceptable but a bit lame compared to what is offered by cable. However, Charter has the worst customer service I have ever experienced. Once you're set up, you're fine. Getting to that point or if you have a problem that needs to be fixed, good luck.

In summary:

TV/DVR = satellite
Phone = AT&T or Charter
Internet = Charter

STLCompGuy

join:2003-01-11
Chesterfield, MO

getting satellite for tv/dvr and another company for Internet/phone seems like a big hastle to me...I like everything as easy and having everything on one bill. thats why I love shopping at places like Superwalmart because they have everything in one place

said by morbo See Profile :

Remember there's another option: satellite for tv/dvr and then get your internet and phone if needed from Charter or AT&T.

If you're techy guy, you'll know that AT&T's internet speeds acceptable but a bit lame compared to what is offered by cable. However, Charter has the worst customer service I have ever experienced. Once you're set up, you're fine. Getting to that point or if you have a problem that needs to be fixed, good luck.

In summary:

TV/DVR = satellite
Phone = AT&T or Charter
Internet = Charter

audiolocator

join:2001-11-30
Saint Peters, MO

reply to STLCompGuy
said by STLCompGuy See Profile :

Charter has not provided Internet since 1999.

said by BoMarty See Profile :

I have a choice, and after looking into Cable TV, Uverse pricing vs Charter, Charter was way more cheaper for same services. Internet wise, Charter Ultra60, Uverse, "up to" 18 meg.

Plus I have been satified with Charter internet since 1999.
Yes they did. They offered the @home service, along with TCI.

STLCompGuy

join:2003-01-11
Chesterfield, MO
yes...@Home was AT&T Broadband and TCI was a different cable company. Charter came into the picture in STL when AT&T and TCI left.

audiolocator

join:2001-11-30
Saint Peters, MO

said by STLCompGuy See Profile :

yes...@Home was AT&T Broadband and TCI was a different cable company. Charter came into the picture in STL when AT&T and TCI left.
Wrong. @Home was not AT&T Broadband. It was an ISP serviced by many cable co's across the country, including Charter, TCI and AT&T.

Charter has been serving parts of Saint Louis since the mid-90's. TCI sold to AT&T, which then sold to Charter.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
reply to STLCompGuy
If you set up auto pay to a credit card, that more than one bill concern of yours is a non issue. Especially if you end up paying less for service with two companies than if you bundle with just one.

STLCompGuy

join:2003-01-11
Chesterfield, MO

reply to audiolocator
thats good to know...I was going to college out of state in Ohio in the mid 1990's and I thought St. Louis was way behind in technology because they did not offer cable Internet at the house my parents were staying in (Creve Coeur area). I believe at the time they first had TCI, than AT&T bought them out and finally Charter came into the picture. I always thought St. Louis was not much of a tech city because when I was going to college 1995 and on, we did not have cable internet (at my parents house) nor were there any U Scan available at the grocery stores

said by audiolocator See Profile :

said by STLCompGuy See Profile :

yes...@Home was AT&T Broadband and TCI was a different cable company. Charter came into the picture in STL when AT&T and TCI left.
Wrong. @Home was not AT&T Broadband. It was an ISP serviced by many cable co's across the country, including Charter, TCI and AT&T.

Charter has been serving parts of Saint Louis since the mid-90's. TCI sold to AT&T, which then sold to Charter.

STLCompGuy

join:2003-01-11
Chesterfield, MO

reply to morbo
I dont like to Auto pay when I have Charter because their bundle and special pricing expire quite frequently, and at times the bill is incorrect, so I feel much better when I go online and pay the bill each month on my credit card.

said by morbo See Profile :

If you set up auto pay to a credit card, that more than one bill concern of yours is a non issue. Especially if you end up paying less for service with two companies than if you bundle with just one.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
understood.

markopoleo

join:2003-04-02
Bonne Terre, MO
reply to STLCompGuy
Ok how can St.Louis not have U-Verse? Its available 40miles South of them in my small town.

STLCompGuy

join:2003-01-11
Chesterfield, MO

St. Louis metro is a huge area...not every single house that is serviced by ATT will have U-verse available. Its a lot easier to retrofit 40 homes for U verse than a population of metro St. Louis of 3+ million.

said by markopoleo See Profile :

Ok how can St.Louis not have U-Verse? Its available 40miles South of them in my small town.


AMDUSER
Premium
join:2003-05-28
Earth
clubs:
·RoadRunner Cable

said by STLCompGuy See Profile :

St. Louis metro is a huge area...not every single house that is serviced by ATT will have U-verse available. Its a lot easier to retrofit 40 homes for U verse than a population of metro St. Louis of 3+ million.

said by markopoleo See Profile :

Ok how can St.Louis not have U-Verse? Its available 40miles South of them in my small town.
Slightly OT:
The same can be said of metro Milwaukee,WI.. while U-Verse it is available in some parts, build-out is another matter altogether. [It also doesn't help 26 gauge wire is being used for quite a few phone lines.]
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Forums » US Cable Support » Charter HSI/CATVSpeed tests are all over the place »
« [HSI] freezing HSI with Motorola SB6120 and old firmware  
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