Throwback24
join:2009-02-13
| [AB] Connectivity issues
For the past day or so I've been having connectivity issues. Not so much dropped connections but my whole modem restarts every 10 or so minutes. I own a 2WIRE 2700 HG-E modem, it's worked beautifully up until this. I thought the problem would resolve itself over night but it's still a regular occurrence. For instance, I've got all my 4 lights active right now but say in 10 mins or so it's as if the whole modem restarts it self.
Help please? I called in about it and the person I talked to wasn't too sure if it was on my part or the network. |
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Telus Lurker
Premium
join:2008-11-25
Surrey, BC
| If the modem is restarting, it's probably a modem/powersupply issue. If it's a connection issue, only the last 2 lights will go out while it reconnects.
Phone 310-4NET and describe the problem. They will eventually either send you a new modem or dispatch a tech. |
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Xtort
join:2001-07-28
Edmonton, AB
| reply to Throwback24
It's a typical problem with the 2-Wire. It either overheats and reboots or the power supply starts to flake out. If the problem persists for a long period of time, it would be wise to have it swapped out for another.
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Asus P5Q-E / Q9450 @ 3.6 / 4GB OCZ Reaper HPC 8500 / XFX 9800 GX2 / Vista Ultimate x64 SP1 |
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Throwback24
join:2009-02-13 | You were right, they told me they'd be sending a new modem as the one I have now overheats a lot. |
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