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Forums » US Telco Support » AT&T » AT&T Southwest » DSLReports can't ping me!
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marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:


1 edit
DSLReports can't ping me!

I have a Dl-615 router and the settings were already properly configured:




I checked Zone Alarm Pro and correctly configured the settings:




What settings am I missing? I wanted to do a line test, when I found out I wasn't pingable.

Edit: I have five computers here; four of them have software firewalls and the other has zero security software.

--
Team Discovery


Gaff
Every Villain Is Lemons

join:1999-09-05
Mineral Wells, TX
clubs:
Check the Windows Firewall, it may be blocking pings without you knowing about it.
--
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»thegaffadin.blogspot.com


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to marti
Because your router is the one that should be responding to the pings, firewalls in your computers don't matter.

Which modem do you have?


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
Modem is Motorola, model 2210.


wayjac
Premium,MVM
join:2001-12-22
Indy
What is the software version of the motorola


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
Moto software version is 7.7.3r5


wayjac
Premium,MVM
join:2001-12-22
Indy
If the modem is blocking the ping the router cannot respond to the ping.

If you put the modem in bridge mode that will make the router pingable.

This is very strange the motorola blocks pings and lets everything else pass??


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
Are you saying the modem is stopping the pings and not the router? I have no idea what "bridge mode" means. Well, I have heard the term, but don't know how to set it up.
--
Team Discovery


wayjac
Premium,MVM
join:2001-12-22
Indy
Yes I think the modem is dropping/discarding the icmp ping and the pings are never allowed to reach the router


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
That is very strange! There are no settings on the modem to allow pings, so now what?
--
Team Discovery


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
Hey Marti,

How do you have the modem and router's WAN type configured?


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:


1 edit
reply to marti
Modem: I have not changed a thing.

DSL UP
Connection UP
User ID
Connected at 3008 Kbps (Downstream)
512 Kbps (Upstream)
IP Address 70.241.102.54
IP Gateway 70.241.111.254
DNS Servers 68.94.156.1 dnsr1.sbcglobal.net
68.94.157.1 dnsr2.sbcglobal.net
Mode PPP on the modem (Private IP for LAN device)
Timeout 20 minutes
Modem Information
Modem Name Motorola
Model 2210-02
Serial Number 34474088
Software Version 7.7.3r5
MAC Address 00:1d:6b:0e:08:68
First Use Date 2008/02/04 15:55:52 GMT
Local Network
Modem IP Address
Ethernet Status Connected

Not sure what router settings you want, but the only thing I changed recently was these (to try to solve my loss of connectivity problem).

Primary DNS Server : 68.94.156.1

Secondary DNS Server : 68.94.157.1

I would guess that the rest of it is probably the default settings.
--
Team Discovery


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
·AT&T Yahoo


3 edits
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Click for full size
It looks like you have the router's WAN connection type set to Dynamic IP(DHCP).

If you look at you router's GUI,under the Setup Tab,and click on Manual Internet Connection Setup,it should say.

Edit: Status Tab shows WAN and LAN IP addresses
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:

reply to marti
Router WAN settings:



Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
·Windstream
·BroadVoice

You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
--
AMD Phenom II x3 720 BE @ 3.5Ghz(OC) | 4Gb Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7100


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
·AT&T Yahoo

reply to marti
Click for full size
Try configuring the WAN type to Static IP.


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
·AT&T Yahoo

reply to Napsterbater
Click for full size
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said by Napsterbater See Profile :

You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
Here's what "Bridge Mode" looks like,on the Motorola 2210.
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.

Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
·Windstream
·BroadVoice


1 edit
said by Mountaineer1 See Profile :

said by Napsterbater See Profile :

You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
Here's what "Bridge Mode" looks like,on the Motorola 2210.
She needs to change that to Bridge (like the Pic) and setup his d-link router for a WAN connection type of PPPoE with his DSL Username and Pass.

Edit: He -> She
--
AMD Phenom II x3 720 BE @ 3.5Ghz(OC) | 4Gb Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7100


Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe
·AT&T Yahoo

He needs to change that to Bridge (like the Pic) and setup his d-link router for a WAN connection type of PPPoE with his DSL Username and Pass.
He is a She,LOL
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:

reply to marti
At this point, I am not sure what to do, as I seem to be getting too much advise! It's getting to close to 11:00 PM here, and I'm not going to start messing with settings this late at night. I will start working on this again tomorrow.

thanks for all the inputs
--
Team Discovery
-
Forums » US Telco Support » AT&T » AT&T Southwest« Anyone?  
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