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Forums » VOIP etc » Voice Over IP - VOIP » Vonage » [Equipment] Incoming calls frequently go to Network Availability
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habskilla

join:2005-09-19
Moncton, NB
·Acanac
·Vonage

reply to Beert
Re: [Equipment] Incoming calls frequently go to Network Availabi

After 1.5 years of having no issues, I too started having calls sent to my network unavailable number. After messing with 2nd level support for a couple of weeks, I asked them to send me a new ATA. Received a new v-portal and issue stopped. The one clue it was a bad ATA was getting a slow dial tone. Picking up the phone, I'd have to wait sometimes a second to hear a dial tone. It should be instantaneous.
--
GO LEAFS GO (all the way to the golf course)


Beert

@aol.com

I did try going through Vonage support, and the last I heard from them was that they wanted me to log times and numbers of the incoming calls that get a problem. I should have just copied and pasted my online logs to them.

Not sure on if I get a delay on the dial tone, but I might try to see if there is next time I call out.

I have a Linkysys WRT54G (x2) and a Buffalo WHR-HP-G54, all routers are running DD-WRT.


habskilla

join:2005-09-19
Moncton, NB
Beert

What ATA do you have? How old is it?


Beert

@aol.com
I can't remember exactly which ATA I have, but it is about 4 years old and is the small D-Link model (VP??) I would need to look when I get home to be certain.
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Forums » VOIP etc » Voice Over IP - VOIP » Vonage


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