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Forums » US Telco Support » AT&T » AT&T West » [Availability] Losing sync every few hours
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E-mail access problems tonight?? »
« [Speed Problem] SpeedStream 4100a Firmware Issues  
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tetujin28g

join:2004-02-10
Los Altos, CA

reply to tetujin28g
Re: [Availability] Losing sync every few hours

This morning I have:

Downstream Upstream
SNR Margin (dB): 16.4 19.0
Attenuation (dB): 18.0 9.0
Output Power (dBm): 12.3 11.9
Attainable Rate (Kbps): 9952 1248
Rate (Kbps): 6016 768

which is excellent. How long will this last?

A few hours ago things were very unstable (sync down and up 14 times in 1 hour!):

Jun 30 00:39:58 user crit kernel: ADSL link down
Jun 30 00:40:13 user crit kernel: ADSL link up, fast, us=608, ds=6016
Jun 30 00:40:48 user crit kernel: ADSL link down
Jun 30 00:41:00 user crit kernel: ADSL link up, fast, us=704, ds=6016
Jun 30 00:43:54 user crit kernel: ADSL link down
Jun 30 00:44:09 user crit kernel: ADSL link up, fast, us=704, ds=6016
Jun 30 01:00:10 user crit kernel: ADSL link down
Jun 30 01:00:22 user crit kernel: ADSL link up, fast, us=768, ds=6016
Jun 30 01:01:04 user crit kernel: ADSL link down
Jun 30 01:01:19 user crit kernel: ADSL link up, fast, us=768, ds=6016
Jun 30 01:01:51 user crit kernel: ADSL link down
Jun 30 01:02:03 user crit kernel: ADSL link up, fast, us=672, ds=6016
Jun 30 01:02:31 user crit kernel: ADSL link down
Jun 30 01:02:46 user crit kernel: ADSL link up, fast, us=576, ds=6016
Jun 30 01:03:17 user crit kernel: ADSL link down
Jun 30 01:03:29 user crit kernel: ADSL link up, fast, us=640, ds=6016
Jun 30 01:05:56 user crit kernel: ADSL link down
Jun 30 01:06:11 user crit kernel: ADSL link up, fast, us=768, ds=6016
Jun 30 01:07:33 user crit kernel: ADSL link down
Jun 30 01:07:45 user crit kernel: ADSL link up, fast, us=768, ds=6016
Jun 30 01:08:16 user crit kernel: ADSL link down
Jun 30 01:08:31 user crit kernel: ADSL link up, fast, us=768, ds=6016
Jun 30 01:09:01 user crit kernel: ADSL link down
Jun 30 01:09:13 user crit kernel: ADSL link up, fast, us=704, ds=6016
Jun 30 01:36:06 user crit kernel: ADSL link down
Jun 30 01:36:21 user crit kernel: ADSL link up, fast, us=736, ds=6016
Jun 30 01:37:13 user crit kernel: ADSL link down
Jun 30 01:37:25 user crit kernel: ADSL link up, fast, us=768, ds=6016


StillLearn
Premium
join:2002-03-21
Streamwood, IL
·AT&T Midwest

reply to tetujin28g
Re: [Availability] Losing sync every few hours

I agree that they have implied that the problem is suspected away from your house, since they have passed this on to the cable maintenance people. Still, it would not hurt to look for local sources of noise. See »Ameritech - SBC FAQ »My DSL loses sync regularly. How can I detect interference with an AM Radio?

tetujin28g

join:2004-02-10
Los Altos, CA

Yesterday an ATT tech guy (the 4th one) came out and checked the lines from the RT to B-Box and to my house and he said they all were good. I had him check the SNR Margin at the B-Box and it was 7.5db (not good). He then swapped some stuff (not sure what) and things got a little better but as my prior post says, it's still not fixed.

It seems to me something is putting noise on my line from around 7AM to around midnight.

I have tested my connection with all inside wiring removed (modem straight into the jack at the NID) and I still have the same noise problem.
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Forums » US Telco Support » AT&T » AT&T WestE-mail access problems tonight?? »
« [Speed Problem] SpeedStream 4100a Firmware Issues  


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