tchumley
join:2000-12-16
Saint Louis, MO
| [CATV] which HD channels can I expect to get?
Hi, I currently have Expanded Basic cable, and today I placed an order to have a CableCARD installed in my TivoHD. While on the phone with the Charter salesman, I was told that in order to receive any HD channels I'd have to pay $5 in addition to the $2 CableCARD rental fee. This seems to be in contradiction to the notice I received with my bill saying that my Expanded Basic package provides me with any available HD versions of channels I currently receive, provided I'm using Charter supplied HD equipment, which I presume the CableCARD to be.
Anyway, leery of what a Charter salesman might say to get me to buy something, I told him just to give me the CableCARD. My question is, after it's installed, should I expect to get all available HD versions of channels on expanded basic (ESPN, USA, etc)?
Thanks for reading! |
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BF69
join:2004-07-28
Camden, TN | Go to the Charter website get a channel listing for your address and you should get all HD channels except ones listed as HD Premium or HD Ultra View. |
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Phatty
join:2000-05-10
Valley Park, MO
 ·Vonage
 ·Charter Pipeline
| reply to tchumley
As you stated your bill already shows you what to expect.... The $5 dollars for the HD Channels is something all users were required to pay for sometime but sometime recently they switched to the get HD of any analog you already pay for. So this sales guy just wasn't up to date on this newer information..
With that said it wouldn't surprise me if it took an extra call or two to get those HD channels enabled but who knows. |
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