tower29
Premium
join:2002-02-12
Loveland, CO
| [Rave] Comcast techs....
I got a notice yesterday that my house had a cable leak. The tech's arrived today and did several tests. They ended up replacing every line in the house and didn't charge me a penny. They added a new wall plate also. They best part is I actually enjoyed the experience. They were friendly and explained everything they were doing. Great job Comcast! Thanks again. |
|
rsaturns
join:2004-12-06
Portland, OR | You know someone has to say it. Would you say your experience was Comcastic?
--
»vinfotech.blogspot.com |
|
BlitzenZeus
Burnt Out Cynic
Premium,MVM
join:2000-01-13
Beaverton, OR
 ·Verizon FIOS
 ·Verizon Online DSL
| reply to tower29
Wow, every time I've talked to their customer service about a problem they threatened me by saying how much a service call was if the problem wasn't their equipment, which it was their equipment, or at least the coaxial they installed on a prior occasion.
I'm surprised they didn't charge you for installing an additional outlet  |
|
mcd
join:2007-05-19
1 edit | reply to tower29
Obviously he hasn't gotten his bill yet if they did this today. 
J/K Good deal! |
|
Chuckles
Premium
join:2006-03-04
Saint Paul, MN
| reply to BlitzenZeus
said by BlitzenZeus  :Wow, every time I've talked to their customer service about a problem they threatened me by saying how much a service call was if the problem wasn't their equipment, which it was their equipment, or at least the coaxial they installed on a prior occasion. I'm surprised they didn't charge you for installing an additional outlet It's not a threat. People get pissed when charges show on their bill that aren't explained in advance. And the install is guaranteed 30 days. After that wiring in or on your house is yours. If it's Comcast's equipment, like you expressed, you have no charge to worry about. |
|
