rody_44
Premium
join:2004-02-20
Quakertown, PA
 ·Comcast
| question about 911 with boost
I needed to get a local number from another county so i purchased the boost phone with unlimited. My question is when i activated it i simply used a local number to the area i wanted. It did give me a number that people without long distance could call me. Does doing this have any effect on when i dial 911 from my actual home on the phone. In other words will my 911 calls now get routed automatically to that counties 911 center? Or does it get routed to the dispatch center of the county that the phone is in when the 911 call is placed? |
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ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Houston, TX
clubs:  
·Comcast
| said by rody_44  :I needed to get a local number from another county so i purchased the boost phone with unlimited. My question is when i activated it i simply used a local number to the area i wanted. It did give me a number that people without long distance could call me. Does doing this have any effect on when i dial 911 from my actual home on the phone. In other words will my 911 calls now get routed automatically to that counties 911 center? Or does it get routed to the dispatch center of the county that the phone is in when the 911 call is placed? The routing should be determined by the tower you are connected to, but it is always a good idea to tell them where you are (if you are able to) and not just rely on the cell phone locating you.
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iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL
 ·Verizon BroadbandA..
·Charter Pipeline
 ·AT&T Southeast
 ·ViaTalk
| reply to rody_44
Cell phone 911 call's are determined by the tower you are actually using and the cell sector to route the call to either your city or county's 911 comm center. You still need to give them your address and number because your county may or may not even have Phase I 911 capabilities. I work for a center that has Phase II the most advanced system for cellular location and we can't even get precise locations most of them time. At home the best way to call is from a landline because it will route properly. If the tower your using isn't in your district then they will haev to transfer the call and that will delay response.
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I get 29 MPG in my Toyota Highlander Hybrid! |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast
1 edit | reply to rody_44
thanks guys, no landline at all in my house and this was a concern that i didnt think about until after i made the decision. 911 always asked me what township i lived in (but doesnt have to transfer the call) its just i was uncomfortable thinking they might get routed to another county. i live on a very rural road thats a main route for a very popular bar and actually use 911 on average of once a month. |
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iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL
·Verizon BroadbandA..
·Charter Pipeline
·AT&T Southeast
·ViaTalk
| said by rody_44 : thanks guys, no landline at all in my house and this was a concern that i didnt think about until after i made the decision. 911 always asked me what township i lived in (but doesnt have to transfer the call) its just i was uncomfortable thinking they might get routed to another county. i live on a very rural road thats a main route for a very popular bar and actually use 911 on average of once a month. I suggest getting an emergency landline or see if your landline provider provides what's called a soft dialtone that provides 911 access, I think by FCC law they are required to for free. From experience working at a PSAP, cell phones are very unreliable at routing 911 calls, if at all possible do not use a cell phone for 911 it most likely will involve transfers and delays.
When you have to use 911, immediately tell them your township and full address first before anything else. Especially with Boost, not saying they are a bad company, but prepaid companies have more problems with 911. Even though Boost is a subsidary of Nextel
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I get 29 MPG in my Toyota Highlander Hybrid! |
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SysOp
join:2001-04-18
Douglasville, GA
·Comcast
1 edit | reply to rody_44
I am a boost mobile customer who recently used e911 from my i776.
The 911 operator was able to pinpoint my location using the GPS feature in my phone and transfered my call to the correct agency.
The transfer felt quick, and solid. They made me feel like they have done this before, just another day in the office.
Perhaps they have gotten all the bugs out? The e911 system has matured over the years. |
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iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL
·Verizon BroadbandA..
·Charter Pipeline
·AT&T Southeast
·ViaTalk
| said by SysOp :I am a boost mobile customer who recently used e911 from my i776. The 911 operator was able to pinpoint my location using the GPS feature in my phone and transfered my call to the correct agency. The transfer felt quick, and solid. They made me feel like they have done this before, just another day in the office. Perhaps they have gotten all the bugs out? The e911 system has matured over the years. Were you outdoor's? We have the latest E911 CAD installed and we are still only averaging a 150 meter range for CDMA/iDEN and 200+ with GSM. And the way it's supposed to work is it's supposed to use the Phase II tech to locate you and connect you with the right PSAP before it connects.
If your center is trained which it sounds like it is, it should all go smoothly.
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I get 29 MPG in my Toyota Highlander Hybrid! |
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SysOp
join:2001-04-18
Douglasville, GA | I was in my car, had a line of site with the cell tower, about 500 feet away. |
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