bjlockie
join:2007-12-16
Ottawa | show usage on invoice
How hard would it be for TekSavvy to add to the invoice to show how much data was transferred for the month? |
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TSI Jason
Premium
join:2007-10-19
| Hi,
At this time, impossible due to the fact that our bandwidth server is down for maintenance/upgrades. However at a later date it may be possible, and I will pass it on as a suggestion.
Regards,
Jason
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TSI Jason - TekSavvy Solutions, Inc.
Authorized TSI employee (»TekSavvy FAQ »Official support in the forum )
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InvalidError
join:2008-02-03
 ·TekSavvy Solutions..
 ·Videotron
| said by TSI Jason  :However at a later date it may be possible, and I will pass it on as a suggestion. While on the topic of suggestions, I would also like to see contact info for customer and technical support added to invoices, official announcements (such as mailing lists) and other relevant material.
Last time I had an ADSL service outage, there apparently was nobody answering the customer support line and I couldn't find the tech support number anywhere in offline material received from TSI. |
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meshif
Premium
join:2007-10-08
Windsor, ON
2 edits | said by InvalidError While on the topic of suggestions, I would also like to see contact info for customer and technical support added to invoices, official announcements (such as mailing lists) and other relevant material. 
@TSI: any chance you could snag a 310 number? Something like 310-4TSI or whatever? |
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51019512
join:2009-05-19
151 Front St
| said by meshif :said by InvalidError While on the topic of suggestions, I would also like to see contact info for customer and technical support added to invoices, official announcements (such as mailing lists) and other relevant material. That's the bad thing about this reliable of a service, when it DOES go down, you don't have the number memorized because you rarely have to call @TSI: any chance you could snag a 310 number? Something like 310-4TSI or whatever? it's cheaper for you to just write the number someplace. |
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meshif
Premium
join:2007-10-08
Windsor, ON | True lmao |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | reply to bjlockie
Pfft; 1-877-779-1575. And that's from memory. Of course, I've called them an awful lot due to Bell issues  |
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dbusguy
join:2003-03-03
Mississauga, ON
·TekSavvy Solutions..
| reply to bjlockie
I just called about my outage not knowing about the 151 fire.
This time I got smart and created a new contact in my cell phone.
Now I've got their number saved.
D'oh.......why didn't I do this sooner.
Hey everybody, enter their number into your cell |
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iamdrumming
join:2003-06-08
Niagara Falls, ON
·TekSavvy Solutions..
| reply to meshif
said by meshif :said by InvalidError While on the topic of suggestions, I would also like to see contact info for customer and technical support added to invoices, official announcements (such as mailing lists) and other relevant material. That's the bad thing about this reliable of a service, when it DOES go down, you don't have the number memorized because you rarely have to call @TSI: any chance you could snag a 310 number? Something like 310-4TSI or whatever? Actually, the direct line is 1-800-GO-ROCKY!  |
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bjlockie
join:2007-12-16
Ottawa
| reply to 51019512
said by 51019512 :it's cheaper for you to just write the number someplace. I don't get paper invoices and there is 3/4+ of empty page on the PDF they email.
How more would it cost them to email a slightly larger PDF? |
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51019512
join:2009-05-19
151 Front St
| said by bjlockie :said by 51019512 :it's cheaper for you to just write the number someplace. I don't get paper invoices and there is 3/4+ of empty page on the PDF they email. How more would it cost them to email a slightly larger PDF? You should really read the whole thread before responding. I was commenting on the person who said they need a 310-xxxx number. |
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