stay tuned
@videotron.ca | reply to Last Parade
Re: Acanac SNEAKY RENEWAL, NO REFUND
These type of "automatic renewals" have been submitted to be reflected in the new proposed Consumer protection Act in Quebec.
Stay tuned...
If things work out they will no longer be able to do this for Quebec consumers. |
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Fergless
join:2008-04-19
Toronto, ON
 ·Acanac
| You know................
Even then if that were in effect here.
The provider could just end the contract, and disconnect the service.
What Then?
Customer would scream bloody murder about that as well.
The thing is to be prudent and read the Terms before you accept a good deal, or any deal for that matter.
If people can't see that it's a Special Offer as mentioned numerous times on the web page and that it won't last forever?????.
What do they expect Internet for $18.95/mth forever? |
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planiwa
join:2009-02-19
Toronto M5S
| Actually, a provider could:
Contact customer a month before contract runs out, remind customer of the renewal term options, calling attention to the default option, and ascertain the customer's wishes, if different from default.
The fact that the business practice in question is outlawed in some jurisdictions clearly shows that it is at least questionable, and not necessarily what a reasonable person might expect, the legalitious fine print notwithstanding.
Unfair criticism may be akin to uncritical defensiveness. |
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Fergless
join:2008-04-19
Toronto, ON
·Acanac
| A Provider Could..........
Of course they could, that's painfully obvious.
And who knows they may do so in the future.
It is what it is Planiwa, and one does have an obligation to at least understand what the Terms are. What they're getting into.
A very small percentage of people don't read the terms and end up on here crying the blues. The majority do read the Terms and you don't hear them complaining.
I for one I was amazed at the price for the first year, of course I was a bit leery, but I checked it out and no complaints. |
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