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Forums » US Cable Support » Road Runner » [cable] Roadrunner to launch new speed tiers with 5MB up?
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Slow speeds from Milwaukee to Chicago - Sudden Change »
« [TWC] Road Runner Turbo Cable - Slow in San Diego  
AuthorAll Replies

molitar

join:2002-09-08
Zephyrhills, FL


1 edit
[cable] Roadrunner to launch new speed tiers with 5MB up?

Well I just did a survey last week with new speed tiers.. questions about pricing, new download speeds, 5MB up, and about 5 different names asking which one sounded better. So looks like those of us still stuck with Roadrunner will finally be able to get 5MB up and at least 30MB down options but how soon is the question I really want to know.


swintec
Premium
join:2003-12-19
Alfred, ME
Survey with who? Names of what?? I don't think TW has 5 MBit up in there vocabulary!
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Block Accounts | UseNet Now

molitar

join:2002-09-08
Zephyrhills, FL

reply to molitar
E-Rewards, a survey service for various products, services, polls, ect. And Roadrunner just had a survey on the site and it's not a fake.. I get paid money for taking the surveys.. It was a $2.50 payment for that particular survey. And it was about new speed tier and names like Roadrunner Flash, Roadrunner Extreme, Roadrunner Lightning, and a couple others that I forgot for the new title. I like the Extreme. Now I myself am wondering how long before they put this new tiers into affect. They have to compete with what Fios is offering so I wouldn't think it would take to long to see these new speeds. Also questions like how much would you be willing to pay for these speeds, ect. So companies are not going to have surveys done unless they are serious since they are paying money for these surveys, I've earned nearly $40 on that survey site so far.


astokes

join:2000-08-11
Bangor, ME
Well once they get all of their congestion issues fixed then they can concentrate on offering more upload, I look forward to that in 2090


sivran
Long Live The Suite
Premium
join:2003-09-15
Arlington, TX
clubs:
reply to molitar
Yeah, right, and I got some swamp land in Arizona.

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
reply to molitar
I find it hard to believe that you were allowed on a panel without a confidentiality agreement.

molitar

join:2002-09-08
Zephyrhills, FL

reply to molitar
Anyone can join the surveys.. they give surveys based on interests.. I have Brighthouse.. so survey was available to me.. Just like I have health care insurance so the health care survey was not available for me.. it's a general survey open to those that qualify for that particular survey.. not really a panel. They are interested in how much we would be willing to spend for higher speeds and what name of the names they chose we like best.. so it's not really a private panel.. Even you can join the survey if you qualify.


Dareius
Self proclaimed Premium member

join:2002-11-12
Elmhurst, NY

reply to molitar
The concept is not hard to believe if TWC can get DOCSIS 3.0 off the ground and the issue of user congestion as another poster mentioned, fixed.

Currently, the best speed tier is RR Extremely Slow.

I look forward to RR Extreme if it ever sees the light of day.

Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY


1 edit
reply to molitar
If people encounter these kinds of surveys in the future, I would appreciate any screen captures over at Stop the Cap!

Obviously, these tiers will be for the NYC market when DOCSIS 3 upgrades are completed.

It's our determined belief that TWC will bring back their consumption billing disaster probably in the fall, this time starting with the hated "gas gauge" on the website. Then, they'll hope enough people don't use enough to "matter or complain" about Internet Overcharging and then dump tiers all over everyone all over again with an "Us vs. them" strategy, blaming heavy downloaders for ruining your Internet experience.

We're building our own consumer education campaign and a hefty database of more than 400 articles in the past year on this issue. The financial reports are really telling - quarter after quarter revenue is up, costs are down, and so is spending on upgrading their network. In last week's conference call, TWC almost complained that even with increases on the broadband side, the revenue obtained per customer was near flat, leaving room to suggest they could extract more. Turbo was a stellar success for them, proof of my contention that speed-based tier pricing is a win-win for everyone, and that customers are happy to pay more for better service.

They are not willing to pay more for the same level, or as TWC would have had it, three times more for the same level of service customers had before the "experiment." Telling people what was $50 a month would now be $150 did not thrill anyone beyond the Wall Street hacks rubbing hands over the Money Party that would generate.

Update: I wrote this up on Stop the Cap! this afternoon.

--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com
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« [TWC] Road Runner Turbo Cable - Slow in San Diego  


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