Fabu
join:2009-08-13
| Verizon/D-Link Modem problem
I'm sure this is in the wrong section, but I couldn't figure out what an appropriate section would be.
I recently ordered Verizon DSL. Today was the activation day.
I did not get one of their expensive/shabby modems, but instead a D-Link 2640B modem/wireless router,
and naturally it isn't working and Verizon won't help.
I get a solid DSL light on the modem, but cannot seem to configure it correctly to work.
When I run Verizon's CD, it gets stuck communicating with the router, most likely because I didn't buy the router from them.
Any help would be appreciated if someone has been down this path before, or has any ideas.
Thank you |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: 
1 edit | Let's get you moved over to our Verizon DSL forum with some help with this.
Edit - Ooops - Welcome to the site. |
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Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
 ·Verizon Online DSL
·FrontierNet Intern..
| reply to Fabu
It sounds like you're trying to configure the service while plugged into the router. Take a PC and plug the PC directly into the modem. Once the service is set up (and it should work, as DSL is green which is what you want) and all good to go and the modem's Internet light is green (it should turn green), you can set up your router either through it's CD, or the way I suggest doing it, via it's web interface.
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It's all fun and games in a Team Fortress 2 battle until your sentry gun is sapped by the Spycrab! |
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Fabu
join:2009-08-13
| reply to Fabu
Spys' sappin' my sentry!
I see what you're saying, but I only have one piece of hardware, the D-Link Modem and Wireless router. One piece.
I opted to get that (better hardware/cheaper price)
than one of the modems that Verizon offered (inferrior hardware/higher price)
but didn't anticipate Verizon being so difficult to work with. |
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Bytebender
Bytebender
Premium
join:2008-02-12
Canada | reply to Fabu
Where are you?
Vz uses PPPoE and DCHP to connect customers to the Internet. Which method you need to use depends on where you are.
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reboot, reset, reconfigure, then recycle. |
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Fabu
join:2009-08-13 | reply to Fabu
I am in PPPoE territory and have a PPPoE user name and password. |
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Bytebender
Bytebender
Premium
join:2008-02-12
Canada
1 edit | Access the D-Link
set it to PPPoE
supply the username and password
use VCI/VPI settings of 0 and 35 if the D-Link doesn't auto discover them.
edit don't use the VZ CD at all
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reboot, reset, reconfigure, then recycle. |
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JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| reply to Fabu
said by Fabu  :I am in PPPoE territory and have a PPPoE user name and password. That's not what he asked. |
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Fabu
join:2009-08-13 | ...that's exactly what he asked? Why would your input be "that's not what he asked?" |
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Bytebender
Bytebender
Premium
join:2008-02-12
Canada | It's not what I asked. But it is what I was getting at.
Anyway is it working?
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reboot, reset, reconfigure, then recycle. |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | reply to Fabu
Because it's not uncommon for people to answer the way you did, only to find they live in a DHCP area. Don't take such offense to it, people are here to help, but don't want to waste their time (and yours) chasing possible incorrect info. |
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