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join:2000-10-19 Saint Louis, MO
| Charter and HSA?
Given widely diverging opinions on Charter Pipeline's service, I've been trying to identify reasons why some Charter customers get good service and others don't. I've seen consistently poor reviews from parts of Wisconsin, Georgia and Colorado, for example.
According to LocalBusiness.com, as of September, High Speed Access Corp. (HSA) provided broadband service through Charter cable systems in Ozark, Ala.; Estes Park, Colo.; Carrolton, Ga.; New Roads, La.; Waynesville, N.C.; Alamagordo, N.M; and Fond Du Lac and Spencer, Wis.
Interestingly, that seems to have a high degree of correlation with the problem reports from Charter customers. My overlay of the Charter/HSA service areas and complaint patters on DSLR isn't scientific and I'm not accusing HSA of being the problem, but what do some of the other Charter Pipeline subscribers think? |