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Forums » US Telco Support » Verizon » Verizon FIOS TV » Fios user Guide HD? Update?
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DC area (MD), FiOS blocked World Series game 1 . . . »
« FIOS in outer Montgomery County  
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FiosFubar

@alter.net
Fios user Guide HD? Update?

So I asked this question in July and now it's November and I still haven't heard a peep on an update. I was trying to bump the previous thread but it was older than two weeks.

Anyone heard of anything about this?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
»Re: IMG 1.7 September (some news) and the Cisco STBs are due out sometime in Q1. No one has posted any other information regarding how to get the Ciscos once they're available...


Zero

join:2009-07-01
Collegeville, PA

said by darcilicious See Profile :

No one has posted any other information regarding how to get the Ciscos once they're available...
It's probably just like trying to obtain one of the new Westell or Actiontec Rev. E routers and the newer 7 series STBs. New installs and adding a new STB to your account once they are in your local Verizon's stock would get you one. Then, over time as Verizon replaces their stock with the new ones, if you need a replacement STB due to a technical issue Verizon could drop ship you out one assuming it had replaced the old ones in stock.

That's how they do it now and knowing Verizon they don't change their system too often...remember billing?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast


1 edit
said by Zero See Profile :

said by darcilicious See Profile :

No one has posted any other information regarding how to get the Ciscos once they're available...
It's probably just like trying to obtain one of the new Westell or Actiontec Rev. E routers and the newer 7 series STBs. New installs and adding a new STB to your account once they are in your local Verizon's stock would get you one.
Nope. People still get the 6-series STBs even when they want the 7-series and other customers in their area have them. As far as STBs go, Vz will give out either, depending on whatever is in stock locally (e.g. they're not totally discontinuing the 6-series...)

I think for routers it's different these days because people aren't required to return them... so the older ones aren't around to ship out again.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

said by darcilicious See Profile :

I think for routers it's different these days because people aren't required to return them... so the older ones aren't around to ship out again.
Installs are always new routers. However, if VZ ships you a replacement router, you may get a refurbished unit. They expect the old router to be returned and it is refurbished.
Although I doubt They would refurbish my Rev. A Actiontec.

URFloorMatt

join:2009-07-08
Fredericksburg, VA

reply to FiosFubar
Since the new DVR is rumored to have double the HDD capacity, I suspect you'll be able to upgrade and that it'll be offered at a premium price over the standard DVR.

That's purely speculation.

It's not like they have to roll out techs for DVR installs. They just ship them in the mail.
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Forums » US Telco Support » Verizon » Verizon FIOS TVDC area (MD), FiOS blocked World Series game 1 . . . »
« FIOS in outer Montgomery County  


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