Reviews:
 ·Windstream
| sysguard2010.com Friend has a problem she states she cannot run any app on her pc which is running windows XP Home when she tries to open anything from antivirus to solitaire it says program or file has been infected do you wish to activate your antivirus software now if click yes it takes you to web page to purchase sysguard 2010.
Is there anyway to remove this malware or spyware. She said she tried to to open in safe mode and run mcafee software but program will not run in safe mode |
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 siljalineI'm lovin' that double widePremium
join:2002-10-12
Montreal, QC
kudos:17 | Rogue fake AV alert 
»Security Cleanup FAQ »Mandatory Steps Before Requesting Assistance |
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| reply to lso1123
I had the same problem today on my XP machine. I spend 4 hrs trying a few things:
install the latest DAT from McAfee - No Good!
install and ran Malware bytes - No Good!
followed steps found on internet - No Good!
Restored System: Start > Programs > Accessories > System Tools > System Restore -- Works!!!
I ended up restoring my XP machine to the last check point which was yesterday morning.
Now my PC is back to normal. I had the bastards who put out this malware -- I curse them!!! |
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| reply to lso1123
Yea, I tried doing a system restore, and sysguard2010.com has rendered my system restore program useless, as well as my task manager. I've tried everything else,and it's rendered those useless as well. I'm out of options... *sigh* |
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 TheJokerPremium,VIP,MVM
join:2001-04-26
Alexandria, VA
kudos:5 | said by RainaF1980 :
I've tried everything else,and it's rendered those useless as well. I'm out of options... *sigh*
siljaline gave you an option for assistance.
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Proud ASAP member since 2005
Microsoft MVP/Windows Security 2009 |
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 EGeezerSummertimePremium
join:2002-08-04
Midwest
kudos:7
 ·Callcentric
1 edit | reply to lso1123
Re: sysguard2010.com Give Microsoft Security Essentials a shot at it. I installed it and ran a scan. It did quite nicely in detecting and removing Antivirus Pro 2010 infection on a couple of customer PCs.
Be sure to remove any existing resident AV products before installing MSE or any other resident AV product.
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The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding. -- Justice Louis D. Brandeis |
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| reply to RainaF1980
When the windows screen first appears, hit ctrl, alt, del. This gives you the task manager. I the searched for unusual programs. Found: uklbsguard.exe. When I stopped this program the problem stopped. I had to do this right after the desktop appeared or Task manager would not load. I could then go to C:\ and delete files and regedit to delete registry files. Wish I had thought about system restore it would have been a lot easier. I also had an alert from Anti Virus System Pro which when clicked would start a scan.
There are websites for the files to delete.
Hope this helps |
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