dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
3862
share rss forum feed

niko1

join:2009-10-04
Markesan, WI

Download speed is very slow

I have DSL and am supposed to have 1.5M/256k. The last 3 speed tests I did show about 250-300k download. I have no idea why it is so slow. Any ideas? I did a tweak test, but it didn't help - it even said my service was good?


ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Sugar Land, TX
kudos:1
You need to give us more info than that. Who is your service provider? What equipment do you have?

niko1

join:2009-10-04
Markesan, WI
CenturyLink
Westell VersaLink Model 327N


seagreen
Premium,Mod
join:2001-05-14
out there
reply to niko1
Please post your modem's transceiver stats.
»Westell Modems - Accessing DSL Stats

Thanks!

niko1

join:2009-10-04
Markesan, WI
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 602 319
Margin (dB) 31.0 4.0
Line Attenuation (dB) 29.5 12.5
Transmit Power (dBm) 17.1 11.9

I do want to add that I am NOT using this modem wirelessly. I am using it with ethernet.


seagreen
Premium,Mod
join:2001-05-14
out there
said by niko1:

DSL Speed (Kbits/Sec) 602 319
I can tell you that your modem is not even synched at the speed you've purchased. Somebody else will have to take a look and tell you whether your other numbers will make higher speeds possible.

Can you grab a set of transceiver stats with the modem plugged directly into your outside service box?

Thanks!


tstolze
Premium
join:2003-08-08
O Fallon, MO
kudos:1
Reviews:
·Charter
said by seagreen:

said by niko1:

DSL Speed (Kbits/Sec) 602 319
I can tell you that your modem is not even synched at the speed you've purchased. Somebody else will have to take a look and tell you whether your other numbers will make higher speeds possible.

Can you grab a set of transceiver stats with the modem plugged directly into your outside service box?

Thanks!
Agree, you are connected about 1/3 the download of 1.5.

Your line is capable of higher speeds. If you could power cycle the modem and grab the stats as soon as your able to.

Double check and make sure you have filters on every device connected to your phone line, and that they are connected to the correct port. Satellite, alarm, garage/shed phones, etc.
--
Ofallon, Mo Weather
St. Peters, Mo Weather

niko1

join:2009-10-04
Markesan, WI
reply to niko1
I powered down and it shows this

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 602 319
Margin (dB) 31.0 4.0
Line Attenuation (dB) 28.5 12.5
Transmit Power (dBm) 17.1 11.9

I am not a pc guru by any means - so I am not sure how I would take this outside to link to the outside box. I can take the modem - but then what? I have a desktop.

BigVe

join:2005-07-15
Gulliver, MI

1 edit
Use a long phone line extension from your outside box to modem


tstolze
Premium
join:2003-08-08
O Fallon, MO
kudos:1
Stats are fine, I say the account is not setup properly for the 1.5, looks more like a 512 sync rate.


seagreen
Premium,Mod
join:2001-05-14
out there
Since the numbers look good, niko1 See Profile should put a call in to CLink and have somebody throw the proper switch.


BankerMama

join:2009-03-10
united state
reply to niko1
Yes, it looks provisioned wrong, however, margin for upload isn't correct either. I would call in to make sure they have you on the plan you think you're supposed to be on. That upload margin maybe a fluke, but it should be reading up in the 20's or 30 most likely.


tstolze
Premium
join:2003-08-08
O Fallon, MO
kudos:1
Reviews:
·Charter
said by BankerMama:

however, margin for upload isn't correct either.That upload margin maybe a fluke, but it should be reading up in the 20's or 30 most likely.
The Westells are notorious for this on the upload side, I typically ignore that number and go with the download reading for margin.
--
Ofallon, Mo Weather
St. Peters, Mo Weather


Icon
Time Keeper
Premium,VIP,MVM
join:2004-01-07
Little Rock, AR
kudos:3
said by tstolze:

said by BankerMama:

however, margin for upload isn't correct either.That upload margin maybe a fluke, but it should be reading up in the 20's or 30 most likely.
The Westells are notorious for this on the upload side, I typically ignore that number and go with the download reading for margin.
But in most cases I've seen like this, the low upload rate will kill the download speed, despite having a good d/l margin. If either the upload or download is saturated (or in a low snr case, appears saturated), it will affect both send/receive transmissions. I'm thinking it does appear that the provisioning is set wrong for the 1.5 package though, as mentioned.