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jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
kudos:3
reply to flashcore

Re: How are disputes resolved?

said by flashcore:

said by nerdburg:

Dude, Comcast doesn't have customer support in India.
I guess you have never had to deal with there "abuse" department. All 4 of the idiots I spoke to there were clearly in India, not one American and not one could speak proper English.
The Customer Security Assurance team (aka the Abuse team) is based on the East Coast of the United States.
--
JL
Comcast

WernerSchutz

join:2009-08-04
Sugar Land, TX

1 edit
said by jlivingood:

said by flashcore:

said by nerdburg:

Dude, Comcast doesn't have customer support in India.
I guess you have never had to deal with there "abuse" department. All 4 of the idiots I spoke to there were clearly in India, not one American and not one could speak proper English.
The Customer Security Assurance team (aka the Abuse team) is based on the East Coast of the United States.
I would second that. The "abuse" department discussions I have heard were clearly someone that was American. Charming fellow.