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azinator
CS is the DEVIL
Premium
join:2000-08-12
New Boston, TX
kudos:1

Billing Issues

Why is that when you change over to a promo that the billing never comes out right? I switched over to the 3 month promo of $19.95/mo in December for Preferred Internet and I'm getting charged full price for it! Is it that difficult for the Cox system to handle?

m8trix

join:2003-12-24
Phoenix, AZ
kudos:4
did you talk to billing about it if so what did they say


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
reply to azinator
Check your PM's.