dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
2458
share rss forum feed


Mattehh

@fewpb.net

New Installation of 2701HG-B 2wire gateway not working

It is past my install date, so I hooked everything up, and after 2 hours of talking with Customer service, i got my account, my password, everything hooked up, and completely working. After about 15 minutes, it just stopped working. Now the "DSL" light is flashing green(trying to get DSL signal), solid red (disconnected), flashing red (still trying to get DSL signal), but its been doing this for hours. I've tried reseting, unpluging, Reconnecting all wires to it & the wall, everything. Nothing seems to be working.
It is a 2701HG-B 2wire gateway/modem. Please help.

(Also, if you can, please try to keep it in simple terms, I'm kind of new to this sort of thing.


fourboxers
Co-Lead Mod
join:2003-05-04
Toronto, ON
Mattehh where are you located? We have busier AT&T forums by area that we can move you to to get more help.


Matteh

@fewpb.net
reply to Mattehh
I'm in frankfort, Kentucky.

Le Boule

join:2001-09-20
Selma, AL
What did ATT Tech Support/Customer Service say when you called them back to tell them about your connection problems?