ATLJ
Go Braves
Premium
join:1999-12-24
Atlanta, GA
clubs:
 ·Comcast Formerly ..
|  Don't know about this...
This idea sounds good at first but instead of doing this first try and get some SLA's in place with the current providers. This is the way all real companies work relating to providing services. If the backbone I have setup for my company goes down we have SLA's in place that say it will be fixed within x amount of time and we get a dollar amount per minute that it is down credited to our account unless of course it is our fault.
The cities could work something like this out with the cable companies.
Say ATT has x amount of avg time to answer each tech support call and x amount of time to fix a user who is down and they have to install a new account within 10 days ect...if they don't meet certain goals they give the users in that area a credit on their account. If they don't come close to providing the service in the SLA's they have to give people X more back plus paying additional fines to a educational technology fund or something like that.
I think something like this will create better service than what some of these towns are trying to do.
These towns will end up with the same problems or worse because they will not have the capital to provide the connectivity as someone like TW or ATT has and then what do you do when they fail?? Complain to the government? That will do allot of good when they are streaming out to the parking lot at exactly 5:00 pm and you have a problem at 9:30 pm.
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"If the facts don't fit the theory, change the facts."
- Albert Einstein |
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jipper
join:2001-01-04
Stanton, MI
| In Holland here that is exactly what we are trying to do. The city has installed the fiber network and works with local ISP's to provide phone,cable, and of course Internet. As far as ATT goes that never will happen. Holland tried to make it work but ATT just put it's nose in that air. They would just as soon spend the millions on their own network so they can charge terrible rates. |
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andreo
join:2001-03-30
Des Moines, IA
| reply to ATLJ
Didn't AT&T just try something like that with its current users. I don't have AT&T cable so I don't know the entire story. But I did read in the ATT groups that free days were promised for every day down. I also just read about ATT giving the users that were affected some free Real Network games and a handbag or something instead.
I think penalties like that would only make ATT (or any company) just provide even worst service since there's no real penalty involved. |
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cybermud
join:2000-08-25
Chicago, IL
| reply to ATLJ
I grew up in St. Charles, and I can tell you first hand, people there have a lot of capital when they can afford to buy their children Mercedes Benzes to drive to school. Of course not everyone there is insanely wealthy, but there are certainly a lot of very wealthy and at least financially well-off people in the Fox Valley. |
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Rob Froelich
join:2000-03-26
Saint Charles, IL
clubs:
·Comcast
| They did a survey a few months ago that was published in our local paper, cybermud is correct, there is a lot of disposable income out here. Home are less expensive than most of chicago, while earnings are still pretty high:
"40.2 percent earn more than $100,000."(respondents from geneva, courtesy of the kane county chronicle)
Here's the whole article about the survey if anyone local is interested:
»kcchronicle.com/main.asp?Search=···=155&S=1
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Help! Help! I'm being oppressed!! |
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