dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
3823
share rss forum feed

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

Microsoft forums reject posts "unknown error"

This is really pissing me off. I could have gotten an answer very fast with NO problems if Microsoft had not killed their EXCELLENT News Groups.

I was forced to post in their social forums (what is social about asking computer security questions? That is not party time "social" refers to parties and pau hana (after work party time). I couldn't get logged in as I could not get a login page/box. I finally figured out that was Proxo. I should not need to bypass Proxo to login.

I finally got logged in after trying different browsers on both XP and Vista. Then I composed my question using Fx 3 on Vista. I hit submit and got an "unknown error" and it did not post. So, I tried Opera 1010 (nice, stable, older version on XP). Same error. So, then I tried IE6 on XP and, would you believe, the same error occured!

So, how do I post a question there? (I am trying to find out how to get the Fixit 5042 from KB983235 for Office XP to install).
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



kw
Premium
join:2004-06-12
New Albany, OH
kudos:6

1 edit

Why don't you ask your technical question here?



JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to Mele20

said by Mele20:

I am trying to find out how to get the Fixit 5042 from KB983235 for Office XP to install.
That was his question.
--
My place : »www.schettino.us


AB
Premium
join:2006-04-04
Leesburg, VA
kudos:3

1 edit

said by JohnInSJ:

said by Mele20:

I am trying to find out how to get the Fixit 5042 from KB983235 for Office XP to install.
That was his question.
The only question I see asked in the O.P. of this thread is "So, how do I post a question there?"

*Edit- My mistake. I also see "what is social about asking computer security questions?"


Barbara Ann
Premium,MVM
join:2000-10-17

1 edit
reply to Mele20

Mele - I uploaded it to my Megaupload account.
IM me if you want it


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

Thank you Barbara Ann, but I have the file. It won't install. I wanted to ask at the Microsoft forums why it won't install.

The error returned is:

"This MSFixit does not apply to your operating system or application version".

Yet the KB article states:

"The Fix it solution applies to Office XP on Windows XP-based systems, and the Fix it solution addresses issues in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, and Microsoft Visio."

I don't have the full Office XP. I have Word 2002. I have been doing all Word specific AND Office XP updates (so I have Office XP SP3 currently) since I got the computer before this one with Word 2002 and then later this computer with another copy of Word 2002 on it. When there was a Office Update site, and I would let it check my computer, it always had me install ANY Office XP updates/patches not just Word patches.

That error message makes no sense. This is an XP Fixit so how could this Fixit "not apply to your operating system"?
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Barbara Ann
Premium,MVM
join:2000-10-17
reply to Mele20

[url]»support.microsoft.com/kb/983632/en-US/[/url]

[url]»support.microsoft.com/kb/983235[/url]

The Fix it solution applies to Office XP on Windows XP-based systems, and the Fix it solution addresses issues in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, and Microsoft Visio.

APPLIES TO
Microsoft Office Ultimate 2007
Microsoft Office Basic Edition 2003
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Office Student and Teacher Edition 2003
Microsoft Office Access 2003
Microsoft Office Excel 2003
Microsoft Office FrontPage 2003
Microsoft Office OneNote 2003
Microsoft Office Outlook 2003
Microsoft Office PowerPoint 2003
Microsoft Office PowerPoint 2003 Viewer
Microsoft Office Publisher 2003
Microsoft Office Word 2003
Microsoft Office Project Professional 2003
Microsoft Office Project Standard 2003
Microsoft Office Visio Professional 2003
Microsoft Office Visio Standard 2003

--------------------------------------

Mele - no Word 2002
--
I've reached the age where happy hour is a nap.

Google Earth Co-ordinates : 45°31'10.19"N73°40'14.42"W


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

Duh! How did I miss that? I read that list earlier and my brain just thought it saw Word 2002 there.

Thank you again! I guess it is just as well that I couldn't post at Microsoft forums. So, is Word 2002 not vulnerable or has it gone completely unsupported now (even for security patches...I got one for it quite recently) and thus not included?
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8
Reviews:
·Verizon FiOS

1 recommendation

reply to Mele20

said by Mele20:

"social" refers to parties and pau hana (after work party time).
I see you're living in your own little world again. Meanwhile, however, us English-speaking people generally consider the OED to know what words mean.

»www.askoxford.com/concise_oed/social


Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
kudos:13
reply to Mele20

said by Mele20:

So, is Word 2002 not vulnerable or has it gone completely unsupported now
In your case it is probably not vulnerable as you don't have any known vulnerable component to protect against. That is why probably the fix failed to act as there was nothing to fix on your machine

Cudni
--
"what we know we know the same, what we don't know, we don't know it differently."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2010/11
Expand your moderator at work

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5
reply to dave

Re: Microsoft forums reject posts "unknown error"

Oxford dictionary? Yeah, if I lived in England. I live in Hawaii and "social" has nothing to do with fixing computer problems. "Social" is AFTER you fix the problems then you relax with a beer and friends.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8
Reviews:
·Verizon FiOS

I did choose 'US view' at the OED. I believe Hawaii is part of the USA, no?

But if that's not good enough, here's George and Noah:

»www.merriam-webster.com/dictionary/social

Expand your moderator at work

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5
reply to dave

Re: Microsoft forums reject posts "unknown error"

What does this have to do with my question? I want to know how to post there since Microsoft has seen fit to remove support for their OUTSTANDING news groups in favor of the "social" forums that are pitful compared to the MS NGs but that is what there is now so I need to know how to be able to post there.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Barbara Ann
Premium,MVM
join:2000-10-17
reply to Mele20

Is this the link to the Newsgroups?

»www.microsoft.com/windowsxp/expe···en&cr=US


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

Yes, that's it. Thanks. They are all gone on Outlook Express... I checked all the ones I subscribe to and they are all gone now and most of them have no place to post on Microsoft's "social" forums. It's a sad day in the history of MIcrosoft.

As Bruce Hagen says in the XP one, on the page you linked to, the newsgroups will continue to be carried on SOME independent news servers but no one knows for how long or what the quality of responses will be (or how much porn, etc there will be).

My ISP dropped News Groups a couple of years ago so I would have to subscribe to a free, independent news reader I guess to get them and I doubt they will remain the outstanding support they were when they belonged to Microsoft so I don't know if it is worth it to even go looking for a free newsreader that is carrying them after Sept 1.

A main reason Microsoft is doing this is to further the killing of both IE6 and Outlook Express and XP. Microsoft hates that so many users are running XP inside Windows 7 just so they can have Outlook Express. Microsoft also has no support in their forums for Virtual PC 2007SP1 and there was an outstanding MS News Group for it. Microsoft wants it dead too even though all of us without hardware virtualization can't run the newer version.

As for what answers I needed at the Microsoft forums, it turns out I got one answer here and the other issue, since there is also no Windows Updates forum at the Microsoft "social" forums and that was another really fine MS News Group, I decided to just try and install the security patch that I had the question about. The KB article has said it was only for Windows 2000 but the title of the article included XP. So, I figured if it was only for 2000 it wouldn't install. So, I tried installing it and got a message saying not that it was only for W2000 but saying I needed to have Windows Media Encoder installed first. Well, I do ...at least I have all the files but on another drive and a lot of those files were cloned from my previous XP machine. So, maybe I just have the files but don't actually have WM Encoder. Anyhow, I guess I don't need the MS forum to ask that question.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8
Reviews:
·Verizon FiOS

1 recommendation

reply to Mele20

said by Mele20:

What does this have to do with my question?
You tell me. You wrote the question I'm trying to answer:

what is social about asking computer security questions? That is not party time "social" refers to parties and pau hana (after work party time
I took your question as being relevant to your concerns. You wouldn't post anything irrelevant, right?


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to Mele20

Mele, why are you sticking with such an outdated software toolset? XP & Word 2002 are now 9 years old... might be time to move on. You can't really expect Microsoft to keep supporting them forever, can you?
--
My place : »www.schettino.us


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

My computer is only 4.5 years old. NOT nine. Word 2002 was purchased in FEBRUARY 2006 as a part of Microsoft Works Suite 2006 so it is slightly over 4 years old. This is a $3000 gaming computer that still works great. I will only buy a new one if I can't get further extended warranty after next Feb 1.

I like XP and Word 2002. I have Vista Ultimate and I don't care for it much because of how Explorer is different, search is pathetic and you have to use Agent Ransack instead, and all the unnecessary security crap that gets in your way. I had the beta of Win 7 and it is worse than Vista what with the insane changes in Start, task bar, even worse search than what is in Vista and no way to use Themes. I have no interest in Aero and I expected Microsoft to continue Classic view but in Win 7 beta at least they have tried to ditched that and wish to force Aero or an extremely ugly accessibility theme. (Maybe that changed with the official release version. I don't know) I want to use MY themes that I use on XP. I can do so on Vista and that is the only reason I prefer Vista to Win 7. At least, I can make Vista look nice. You can't do that with Win 7 if you don't use Aero. I also do NOT want IE8 (not that I use IE much). IE 8 will not honor my font settings. It keeps making the font gigantic (which I needed until I had my first eye surgery in April and now I use small fonts but IE8 won't allow that beside all the other problems with IE after IE6 like the horrible use of space, the completely crapped up tool bars and address bar).

As for Word when Microsoft went to the ribbon that was the end of Word. They ruined it and Office also. Plus, there is no Works Suite anymore. Microsoft is replacing that EXCELLENT suite with some crap garbage on all OEM 64 bit computers sold after Jun 15 some shit Office 2010 starter package. I don't want Office. I want Works Suite. I have had several of them over the years and loved them. Microsoft goes DOWNHILL with each new OS and other software.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


JRosenfeld

join:2005-06-06
UK
reply to Mele20

You can read the MS social groups in Outlook Express if you prefer, using the NNTP bridge available here:

»communitybridge.codeplex.com/

Also the microsoft.public news groups are still available from several news servers, such as freenews.netfront.net. Even some of the ones MS says are discontinued are still active.



JohnInSJ
Premium
join:2003-09-22
Aptos, CA

1 recommendation

reply to Mele20

quote:
My computer is only 4.5 years old.
Or three generations back, in computer terms.
quote:
Microsoft is replacing that EXCELLENT suite with some crap garbage on all OEM 64 bit computers sold after Jun 15 some shit Office 2010 starter package. I don't want Office. I want Works Suite. I have had several of them over the years and loved them. Microsoft goes DOWNHILL with each new OS and other software.
So, why do you use microsoft at all? There are plenty of alternatives. Many free. Most of which will run your hardware better than XP will.

It just seems like you jump through hoops to stay with a platform that is really showing its age, and is essentially EOL for support, from a company you don't like at all.
--
My place : »www.schettino.us

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

No, you don't get it. You want to play the spend money constantly game and have plenty of funds to buy a $3000 computer every one to two years, fine, do so. I do not wish to play that game, do not have the funds, do not want the latest MS OS, etc.

I like programs developed for Windows. That is why I remain with Windows. You are also wrong about XP. It is supported until 2014. My Service Pack 2 is not but that is OK. I don't want SP 3. I prefer SP 1 actually and frequently use a virtual machine that has it installed.

The only reason to buy a new computer would be to get a CPU with hardware virtualization. I don't even have DVD write capability (just read) but I have no reason to buy an optical drive with that ability as I have needed to make a DVD only ONCE since I got this computer and that was to make backup copies of my Vista Ultimate disks (I have both 32 bit and 64bit with separate keys). I have managed ok with my virtual machines without hardware virtualization but I would like to have it as probably that is the main cause of instability on the host. So, as I said, when this machine's extended warranty cannot be extended further then I will buy another desktop with a CPU with hardware virtualization and plenty of RAM for the virtual machines. The irony though is that I don't look forward to that time like I did when I got my first computer in '99 or my second in 2003.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8

Nah, we just don't understand the concept of paying $3000 for a home computer in the first place



JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to Mele20

I get it, I just don't get why you stick with something you clearly despise.

I use Linux personally, so I'm always current at no cost. I use Windows and Macos because I have to use them for work.

The last PC I "bought" was built from parts - $800 gets a core i7, 8gb ram, and 2TB disk, Dual layer dvd burner, along with a decent nvidia card - that was 9 months ago, the parts today might be $50 less.

Anyway, didn't want to take this off topic too far. On topic, you're likely to continue to see these kinds of difficulties and incompatibilities going forward.
--
My place : »www.schettino.us


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

said by JohnInSJ:

I

Anyway, didn't want to take this off topic too far. On topic, you're likely to continue to see these kinds of difficulties and incompatibilities going forward.
So, the error I got trying to post at Microsoft forums using Vista Ultimate is also because Microsoft has formally declared war on that OS? It is too old also and I should expect to " continue to see these kinds of difficulties and incompatibilities going forward."

Really? Geez....you are talking out of the top of your hat. Better stop now.

As for building a machine for a small amount ...great, but I don't want to learn to build a machine. Besides, another problem now is the lack of outstanding sound cards. A great sound card is essential to me, whereas, I don't care about a lot of other stuff like DVD burner. I have the original and best X-Fi extreme card but I gather all the Creative cards are poor now on Win 7 and the trend is toward built in audio only which is utter crap. I guess next will be the demise of fine video cards also...just crap machines that are cheap and have to be replaced every year or so ...never repaired as it would be cheaper to replace and that, of course, is just what the average ignorant computer user needs ...but not the rest of us.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson

dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8

Once again, I thank you for referring to me as an 'ignorant computer user'.



darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
kudos:4
Reviews:
·Frontier FiOS

1 edit

2 recommendations

reply to Mele20

Yeah, my built-in 5.1 sound is utter crap. And yeah, I'm forced to replace my computers every hrmmm.. five years I guess but only because I have higher and higher demands on them (no, they don't just run Microsoft Office all, oh, wait, they don't run Microsoft Office at all). Oh, it's blasphemous in your world, I know, but I refuse to use anything LESS than a widescreen monitor. And oh, my new 1080p TouchSmart computer would probably send you screaming for the hills since it's so entertainment oriented it surely can't be used for anything USEFUL like telecommuting, maintaining a widely used open source software project for public libraries around the U.S. etc.

The fact that you are so unwilling to see beyond your own personal focus of what is a "good" computer is truly astounding! Keep up the good work



La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
reply to dave

said by dave:

Once again, I thank you for referring to me as an 'ignorant computer user'.
That phrase gets thrown around a lot. Ironic, isn't it?

As far building a machine goes....what's wrong with having someone else build it? Still cheaper than buying a comparable machine off the shelf.
--
The Alien in the White House

15,448 DEADLY TERROR ATTACKS SINCE 9/11


nirvansk815
Premium
join:2001-06-18
united state
reply to Mele20

said by Mele20:

I finally figured out that was Proxo.
Just an honest observation... It seems like Proxo is the root of many of the problems you seem to have with Microsoft software.
--
There's so much to be thankful for...How can anyone be sad?