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Omega
Displaced Ohioan
Premium
join:2002-07-30
Cheyenne, WY

reply to Omega

Re: Packet Loss

Just got off the online chat with a tech. He couldn't find any issue, even though I displayed packet loss and disconnects three times during the online chat.

He then said that they can send a tech out there...that I may have to pay for. Then he advertised their insurance.

I can't believe that. They are selling insurance in case their shit messes up.

I really wish more people who had bresnan knew about this forum, so I could see if it is a widespread issue or not.

I've had internet with Ameritech (later ATT), Verizon wireless, Time Warner and Comcast. Bresnan has by far given me the most issues with their service.
--
Whats smells like blue?


koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY

It is frustrating being on a smaller forum to compare outages and other problems with. I didn't know they had an insurance plan now to cover truck rolls...guess that's something new or have they always had it and are just now enforcing it?


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