lml2000
Whazzup
join:2000-08-17
Los Angeles, CA
 ·RoadRunner Cable
| Issue Here is Respect for the Customer
Irrespective of inexcusable delays in rebuilding cable plant, and intermittent outages that would lead anyone to conclude that such service is really no service, Adelphia has enraged it subscribers and local franchise authorities with its refusal to provide any information with respect to anticipated dates of launching new services or remedying serious problems with its existing service.
Adelphia appears to be unique in this respect, and clearly earns, IMHO, the title as the worst cable operator among the major MSOs. Any local franchising authority would be remiss not to nail this company to the wall when negotiating a new franchise agreement for this operator has demonstrated a propensity to abuse its de facto monopoly to a level unprecedented in recent history. |
Its "profits before people" more like it.