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jdgJohn
@prestige.net
| I can't take it
Well, my Powerlink has sucked now for two months. I it worked pretty good in October and November, some of December... Email was gone for a few weeks, and then came the sync problems....
Now I intermittent service. It works sometimes, sometimes not. Sucks when you need to get stuff done, with deadlines, and can't count on the service.
Completely unacceptable. BUT WHAT CAN YOU DO, Adelphia has a monopoly over my county. I'd quickly switch to COMCAST if I could.
I hope my county (CARROLL) fines the hell out of them. I wouldn't mind if they PROACTIVELY gave me a discount, and were HONEST about a time line for fixing the problems. Hell, if things aren't fixed soon, I think I'm going to have to get dialup. At least it will be more reliable. | |
OhioBenz
join:2002-02-14
New Philadelphia, OH
| Re: I can't do anything about it!
Adelphia is the only thing available in our area - no choice other than 56K.
I've had problems for almost as long as I've had service. Speed was tested tonight on www.toast.com while on the phone with a customer rep (after a 30 minute wait) 384k!!
Then transferred to an "engineer" another 20 minute wait - testing on www.cable-modem.net -- 45K
OK, this is on the low end of cable 290-1090 but it is within the "acceptable range" No credit, no change, no concerns - just advised to come to this site & tweak my system so it downloads faster.
Don't know how that will fix lost e-mail, no e-mail connections, sometimes unbearably slow net connections. How's 2hrs+ to download IE 6.0??? That was with so many drop-off connections I lost count.
It will take a ruling that requires cable companies to maintain a minimum connection speed to resolve this. As long as they can tell you "it's better than a phone dial-up" you stand no chance as a consumer to win!!
Disgusted in Ohio! | |
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