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Links: ·Verizon FAQ ·Freezes? ·Verizon DSL Help ·WinXP PPPoE ·Alternate Verizon Setup(BA)
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SNOOPYXP_SP2

join:2000-05-25
Oakland, CA

STILL NO E MAIL. vz secret

VZ POS E MAIL DOWN SINCE 5PM YESTERDAY AND VZ CUSTOMER SERVICE INSISTS ON NEGOTIATION TACTICS FOR A LOUSY CREDIT. IMO, THE REFUND (WHICH IS NOT EVEN THE POINT) SHOULD BE $19 TO $22 OR THE COST OF AN ONLINE RELIABLE ISP WITH RELIABLE E MAIL SERIVE. IN CASE YOU FOLKS DONT KNOW, VZ QUITELY OFFERED THE DIAL UP SERVICE FOR FREE TO NYC DSL CUSTOMERS A FEW MONTS AGO. YOU JUST HAVE TO ASK FOR THE NUMBER. ONLY THE IDIOTS DONT REALIZE CUSTOMERS ARE DIALING INTO THE SAME SERVERS SO IF DSL IS DOWN SO IS THE TELEPHONE DIAL UP. VZ MANAGEMENT AND ALL OF ITS EMPLOYEES INCLUDING THE FAT SPOKESPERSON ON TV ARE A BUNCH OF F CLOWNS. YES I AM SHOUTING BECAUSE I AM PISSED.

Anon

said by DSL NOVICE:
. YES I AM SHOUTING BECAUSE I AM PISSED.

Yes, and it's been brought out to you before. Aside from the fact that you're "preaching to the choir", yelling at US doesn't make a whole lot of sense. Neither does ranting and raving without either:
a) telling the story or
b) presenting a solution or
c) proposing an activity.

Why don't you please consider exactly what you are doing when you post here? You are speaking to other users who have their own issues with their own ISP's (yes, there really are other people who have issues, not just you). We also are (believe it or not) MUCH more interested in a concise statement of the issue than we are in your calling other customers idiots, or in simply whining that Verizon spends all its time and money finding new ways to frustrate DSLNovice.

--
I am their leader; Which way did they go?


Homer J
Mmmm, Free Goo

join:2000-10-05
Springfield

reply to SNOOPYXP_SP2
Hope you feel better now, it's customers like you that give tech support people stories to tell when they are eating lunch. The stories usually begin with "I got this real jerk on the phone". Your personal insults of the Verizon employees as a whole and the spokesperson are rather childish and served absolutely no purpose. It may be in your best interest to go to another provider and both you and Verizon would be be happier. Just a thought.

--
Don't cut off a police car when making an illegal U-turn.


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