| can't send verizon email I use Eudora on my iBook which Verizon says they don't support, and I'm having trouble getting email to go out.
If I send mail to myself at verizon.net, I get an error message that says: "544 Relay mail is only allowed from local domains."
If I send mail to anybody else, I get an error message that says: "SMTP server says '550 relaying mail to aol.com is not allowed.' Or, instead of aol.com, it fills in whatever the domain is of the email I'm sending to.
I HAVE been able to send email via Netscape so I know that the connection is good and this doesn't appear to be Verizon's fault.
Any idea what is causing this?
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Katherine Wendt
Members To Action - Volunteer Ministry Church Software |
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 darciliciousCyber LibrarianPremium
join:2001-01-02
Forest Grove, OR
kudos:1
 ·Frontier FiOS
| In Eudora, make sure your From: line has your verizon.net email address. Verizon will not allow anyone to connect to their SMTP server (outgoing mail) unless their From: line is explicitly set to username@verizon.net
Hope this helps!
...darci...
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Hope is a good thing. It may be the best of things. |
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| Oh golly gee whiz. Yes that was exactly the problem.
Now the question is, is there a workaround? I send emails to my customers from my company's domain name and I want them to have and use that email, not a verizon address.
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Katherine Wendt
Members To Action - Volunteer Ministry Church Software |
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Reviews:
·Verizon FiOS
| nope, no useful work around from inside your Verizon account. It was suggested by Verizon that users create a signature line with an imbedded "reply to" link containing your desired other domain address - but you still have to put Verizon.net as your visible "from" address, which may not create the same business impression as having your preferred domain address visible in the header. It also means that the receipient must specifically click that reply to link to generate a response to that address; the default reply button in most email clients will construct a reply to the "from" address, which will be your Verizon account.
Others have suggested using an alternate commercial smtp hosting service for your email handling or running a small smtp server program of your own on your computer for outgoing mail. VZ is only blocking attempts to use their smtp server with a non-Verizon.net "from" address. They are not (yet) blocking port 25 traffic generally, so you can run a smtp server yourself if you feel up to it.
dw |
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 tschmidtPremium,MVM
join:2000-11-12
Milford, NH
kudos:5
 ·Fairpoint Commun..
 ·Hollis Hosting
| reply to datawiz
This is a newish Verizon anti spam policy.
In my case my hosting service provides an authenticated SMTP server so I use that for all my accounts. If your office provides protected access to their SMTP server you ought to be able to use it.
The other option is to run your own SMTP server, look back over this forum. Mail has been a hot topic. |
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caron7
join:2001-04-12
Newtown, PA | reply to datawiz
This is a real problem for companies, as noted above. You can't create a good impression by being caron@verizon.net especially when you're in the software business and have your own web sites ( »www.robosys.com and »www.accucadd.com ) it just looks very unprofessional. What's worse is I can't even use my own SMTP server as my Verizon DSL connection will not allow me to access it!!!!
I would like to know if there is a concerted effort going to get Verizon to listen: I only need their DSL internet access - I don't need (or want) web hosting or email, and I don't want access to my own mail server blocked! |
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darciliciousCyber LibrarianPremium
join:2001-01-02
Forest Grove, OR
kudos:1 Reviews:
·Frontier FiOS
| said by caron:
What's worse is I can't even use my own SMTP server as my Verizon DSL connection will not allow me to access it!!!!
This actually sounds more like a problem with your SMTP/web hosting services than with Verizon DSL. Be sure to call them up and see if they can't fix it for you. I know for a fact that Verizon is NOT blocking port 25 (like Earthlink is, for example). I was able to use my SMTP service previously and I know of someone else who had problems using their hosting provider's SMTP service and was able to get them to fix it. Again, this is not a Verizon problem. said by caron:
I would like to know if there is a concerted effort going to get Verizon to listen:
As a matter of fact, yes, Verizon will be changing this; I lurk on the Verizon newsgroup (0.verizon.adsl) where a Verizon person actually listens to Verizon customers and has a hand in making the right thing happen. I haven't lurked there lately to know when exactly this will be changed but I do know they're working on it.
Cheers!
...darci...
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Hope is a good thing. It may be the best of things. |
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caron7
join:2001-04-12
Newtown, PA | I think you are correct.
The problem seems to be this:
When you get email from a POP server, you have to supply an account name and a password. When you send mail through an SMTP server, there's no such requirement. I've just discovered that some ISP mail systems apparently protect against spam (from unknowns) as follows:
if
this ip address recently logged in to get mail
then
this ip address is allowed to send mail
else
it's not allowed to send mail
This ad hoc protocol has the informal name of "POP before SMTP" and the definition of "recently" is loose. It virtually ensures that only recognized users can access the SMTP server.
I tried getting mail immediately before sending, and it worked the first time (when there was POP mail pending) but not the second time (when there was not). However, two attempts do not equal a hard result.
Thanks for the follow up -- I'm learning a lot. |
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