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Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:2
Reviews:
·Comcast

1 recommendation

"It was a mistake.."

Here Mediacom, let me help you. This excuse seems to work many times:

"It was a mistake on our part. Our engineers were suppose to deploy the ad injection system to a test system, and not to the public network. We deeply regret any inconvenience this may have caused our customers. We are committed to providing value to our customers and are constantly evaluating new methods and practices that can increase our customer's Internet experience."
--
CheckSite.us | YourIP.us | Reverseip.us



Karl Bode
News Guy
join:2000-03-02
kudos:39

Re: "It was a mistake.."

Just enhancing ye olde customer experience!



batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
reply to Rob

said by Rob:

Here Mediacom, let me help you. This excuse seems to work many times:

Do you freelance Phishing email?


SeVere

join:2001-01-06
Chicago, IL
reply to Rob

said by Rob:

Here Mediacom, let me help you. This excuse seems to work many times:

"It was a mistake on our part. Our engineers were suppose to deploy the ad injection system to a test system, and not to the public network. We deeply regret any inconvenience this may have caused our customers. We are committed to providing value to our customers and are constantly evaluating new methods and practices that can increase our customer's Internet experience."

Now that is some funny stuff. Too bad that will be the standard reply!


The Limit
Premium
join:2007-09-25
Greensboro, NC
kudos:2
reply to Karl Bode

Hahaha. I love it when any company says that line. Whenever I read/hear/see that line, I know something stupid is up.
--
Do or do not, there is no try! - Yoda



WHT

join:2010-03-26
Rosston, TX
kudos:5
reply to SeVere

Hey...it worked for Google's Street View debacle.



rchandra
Stargate Universe fan
Premium
join:2000-11-09
14225-2105
reply to SeVere

I would agree. That they'd even consider ad injection so much that they'd even bother setting up a test environment is abysmal. Ad injection: just say no! No need for me to put up any test equipment for me to decide.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies and randomcaps REALLY suck!


Turbocpe
Premium
join:2001-12-22
IA
reply to Rob

Well, someone from Mediacom allegedly did say it was a "mistake" earlier when this story first broke:

said by pokesph:

100% ILLEGAL!
data interception and modification.. bad, very bad.

After talking with Mediacom's Legal dept, (Tom Larsen) they are in the process of disabling this 'service' and say it was a "mistake" by the marketing dept and never cleared their legal dept lawyers.

If it is still happening, you can contact Tom at 1-888-692-9090 x2754 and tell him so.

»ad inject to stop...


batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ

said by Turbocpe:

Well, someone from Mediacom allegedly did say it was a "mistake" earlier when this story first broke:

said by pokesph:

100% ILLEGAL!
data interception and modification.. bad, very bad.

After talking with Mediacom's Legal dept, (Tom Larsen) they are in the process of disabling this 'service' and say it was a "mistake" by the marketing dept and never cleared their legal dept lawyers.

If it is still happening, you can contact Tom at 1-888-692-9090 x2754 and tell him so.

»ad inject to stop...

So the marketing department has the power to tell the programmers and the network people what to do. What was the guy's name in marketing who gave the orders? Inquiring minds want to know.


Nacho Cheese

@mpowercom.net

These days the marketing department *always* gives the orders.



syslock
Premium
join:2007-02-03
La La Land
Reviews:
·WOW Internet and..
reply to Karl Bode

said by Karl Bode:

Just enhancing ye olde customer experience!

Or the one that drive me crazy because its sooo overused....

We were adding value to the customer overall service experience.