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MyDogHsFleas
Premium Member
join:2007-08-15
Austin, TX

MyDogHsFleas to CptGemini

Premium Member

to CptGemini

Re: Ubee DDW3611 Bridge Mode??

Well this is a really funky, extremely poorly documented, not very usable, powerful DOCSIS 3.0 modem/wifi router.

Some stuff I've learned after strugging with this thing most of today: (note I did NOT want to put it in bridge mode)

-- The Ethernet ports are 10/100/1000. Nice.
-- The router works on both the 2.4 GHz and 5.0 GHz bands, but not at the same time, you have to pick one or the other. Aaaargh.
-- The default login is user/user, you should change the PW ASAP.
-- There is an admin login but I don't know what it is.
-- You can get to the operational mode setting to set bridged mode with the URL quoted above, »192.168.0.1/TlModeChange.asp, if it doesn't work the first time try rebooting the router, logging in, and trying it again. Sometimes this thing depends on the phase of the moon.
-- Once you're in bridged mode, get to the router's Web page at 192.168.100.1.
-- Trying to set up the wireless is really funky. If you don't do things in exactly the right order, it changes "enabled" to "disabled" on the primary network page when you hit "apply". I really don't know how to make this work reliably. When this happens I simply reset the wireless settings, then change things one at a time and apply them, and it seems to work. Also you have to disable WPA before you enable WPA2. This UI is terrible.
-- There is apparently no way to log off.
-- When you forward ports, you have to do it by IP address. Also leave the public IP at 0.0.0.0, this is apparently set up for multiple static IP support. Also you must uncheck WAN Blocking on the Options page or port forwarding doesn't have any effect.
-- I had to set up one box with a Static Lease DHCP address. This seemed to work in an off again-on again way. First, you have to assign an IP address in the DHCP range, which is not how many routers work. Second, when you do assign one, then get that IP address from DHCP, for some reason the DNS servers don't work for 5 or 10 minutes, even though you can ping them. Very weird. Anyway just give it some time, reboot things a few times, and eventually it'll start working.

If I think of anything else I'll post again.

Geez, if a Linksys router is a college freshman art project, then the Apple Airport is a Matisse, and this Ubee thing is a kindergarten fingerpaint exercise. But the hardware seems pretty solid.
VisualCSharp
join:2004-11-04
Austin, TX

1 edit

VisualCSharp

Member

I recently switched from U-verse to TWC here in Austin and got this Ubee DDW3611 modem. I agree the UI is terrible. I can't seem to enable the wireless primary network. Every time I click apply it changes to Disabled.

Has anyone figured out a way around this?

EDIT: I figured it out. Go to the Radio page and click the Restore Defaults button. Once I did that, the primary network became enabled.

EDIT: Anyone noticed that DNS resolution seems to be damn slow with either this modem or TWC's DNS servers? Unfortunately the modem doesn't let you change DNS servers.
TWCdude
join:2006-04-28
San Antonio, TX

TWCdude

Member

You need to call in to add some codes to your acct to get the wireless to work eventually your wireless will go off again if you dont get those codes.

Also the slow browse might be the firewall try disabling it and see what happens.
MyDogHsFleas
Premium Member
join:2007-08-15
Austin, TX

MyDogHsFleas

Premium Member

said by TWCdude:

You need to call in to add some codes to your acct to get the wireless to work eventually your wireless will go off again if you dont get those codes.

What he said. I had this exact problem and it baffled me until the tech came in to replace the modem and called someone in support who actually knew what they were doing and they added the codes to my account to enable wireless. Until you do that, the modem will run wireless for a while, then go back to the home base and realize you are "not entitled", and shut it off.

When you get the entitlement, you'll see two MAC addresses on your TWC services web page (the one you login to on the Internet).
crensmeyer
join:2011-06-19

crensmeyer

Member

Had my TWC Signature Home installed here in San Antonio, TX for about a week now. I've tried every which way possible to set my Cicso E3000 up behind it after putting it in Bridge mode, but can't get out on the Internet. I finally broke down and set my E3000 up for wireless only and am letting the DDW3611 handle all routing (disabled wireless). Can anyone tell me what settings I need to make on the E3000 to get Bridge mode to work from the Ubee and then have my E3000 handle all routing? Thanks in advance!

CptGemini
Inside your computer
Premium Member
join:2004-11-29
Corpus Christi, TX

CptGemini

Premium Member

Once you set bridge mode on the ubee you will probably have to hard reset your router and also plug it into port number one on the ubee and do not have anything else plugged in to it at the time
crensmeyer
join:2011-06-19

crensmeyer

Member

Thanks CptGemini, That worked like a charm. I was reading way to much into the process to include putting my E3000 "behind" the modem by assigning it an IP of 192.168.100.2. Also tried cloning the MAC and a host of other configurations. Appreciate the help!

CptGemini
Inside your computer
Premium Member
join:2004-11-29
Corpus Christi, TX

CptGemini

Premium Member

You don't need to worry about changing anything on the gateway once its in bridge mode aside from a hard reset of your router thats about it. Also if all you ever have is one computer you can connect to the gateway via wireless and not have to plug it in to port 1.

Balla
@rr.com

Balla to crensmeyer

Anon

to crensmeyer
I have the same Linksys 3000 install behind the ubee. I left the Ubee in NAT mode like when they installed it. The linksys needs to be set for dhcp and the linksys WAN should be plugged into a port on the Ubee. So my linksys WAN grabbed a 192.168.0.3 external address. And interally (through linksys wireless) its handing out 192.168.1.x addresses. On the Ubee I then made 192.168.0.3(WAN IP for Linksys) in the dmz so it will pass traffic to it. Or you can port forward all ports to the 192.168.0.3.

This has worked well for me so far besides having a pc plugged into the Ubee switch and not being able to the the 192.168.1.x network. But through the linksys you can access both 192.168.1.x and 192.168.0.x networks.

CptGemini
Inside your computer
Premium Member
join:2004-11-29
Corpus Christi, TX

CptGemini

Premium Member

said by Balla :

I have the same Linksys 3000 install behind the ubee. I left the Ubee in NAT mode like when they installed it. The linksys needs to be set for dhcp and the linksys WAN should be plugged into a port on the Ubee. So my linksys WAN grabbed a 192.168.0.3 external address. And interally (through linksys wireless) its handing out 192.168.1.x addresses. On the Ubee I then made 192.168.0.3(WAN IP for Linksys) in the dmz so it will pass traffic to it. Or you can port forward all ports to the 192.168.0.3.

This has worked well for me so far besides having a pc plugged into the Ubee switch and not being able to the the 192.168.1.x network. But through the linksys you can access both 192.168.1.x and 192.168.0.x networks.

Yea well though that will probably work its not too good of an idea because you are still going through the router. Setting it to bridge mode is much simpler and overall easier to do. And you don't have to worry about the gateway router interfering with anything.

SunnysGlimps
join:2007-01-25
Leander, TX

SunnysGlimps to Balla

Member

to Balla
said by Balla :

I have the same Linksys 3000 install behind the ubee. I left the Ubee in NAT mode like when they installed it. The linksys needs to be set for dhcp and the linksys WAN should be plugged into a port on the Ubee. So my linksys WAN grabbed a 192.168.0.3 external address. And interally (through linksys wireless) its handing out 192.168.1.x addresses. On the Ubee I then made 192.168.0.3(WAN IP for Linksys) in the dmz so it will pass traffic to it. Or you can port forward all ports to the 192.168.0.3.

This has worked well for me so far besides having a pc plugged into the Ubee switch and not being able to the the 192.168.1.x network. But through the linksys you can access both 192.168.1.x and 192.168.0.x networks.

I agree with CptGemini and have had personal experience with this.

I did exactly as you are saying but had a TON of issues/latency while browsing the web whether directly plugged into the LAN or on WIFI. It seemed like there were dropped packets or DNS resolution was really slowed. Speedtest.net still reported great speeds and I was fine while downloading a file but browsing the web was horrible. I entered DNS directly into my TCP/IP settings but it made no difference.

I then went to bridge mode and everything works perfect now and web pages load instantaneous.