said by ke4pym:
I'd work to find time to get TWC out to let them diag the issue. If you need one, they'll provide the amplifier for free.
I wanted to update the tread to say that I took your advice and made time last Saturday afternoon to have TW out to check the problem. The tech rewired the incoming line, replaced splitters, removed the amplifiers that the last tech installed, and confirmed that the last guy must have not wanted to work that day taking a shortcut at my expense. All work done at no cost and everything is working as it should now.--
There's nothing big I want to prove,
No mountains that I need to move,
Or even claim what's right or true for you.