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rj0120

join:2011-09-18
New Boston, TX

Poor DSL speed in New Boston Texas



I am form New Boston Texas. I have been having a lot of problems with slow speeds, lost internet service altogether. I can call windstream and they can get my speed or reset my connection to where it works pretty good while I am on line with them. But as soon as we hang up I have to call back and get them to reset the connection then I will have maybe 1.5mbs out of the 6mb that I pay for. I have been having trouble with this going on two years now with the last 8 months being the worst. Windstream has replaced lines, jacks, filters, and modems with limited success. My speed will improve for a brief time then we are back to the slow speeds and lost internet. I even bought the two wire modem based on what they told me and it still did not help. I have been told that I share my 6mb with all of New Boston so that when a lot of people are online my speed will be slow. I was told most recently that the buried line to my home is bad and until it fails completely they will not replace it. The link above is my most recent test.

I read another person post from New Boston. In which he was told thing about new equipment and a fiber optic line. I didn't receive any of these stories. So do they tell us what they think will pacify us. Below is the results of Speed test mostly in the last two month. I have on from January but I stop using speedtest on windstreams advice to use their broadband test. Theirs will show a little better but with out taking a bunch of screen shot I don't know how to keep a history. I have been considering filling a claim with the FCC or FTC.

I am open to any comment or suggestion. Thank you.

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ALL MY TESTS75.88.223.103 - Windstream Communications75.91.154.132 - Windstream Communications75.91.158.245 - Windstream Communications98.20.2.209 - Windstream Communications98.20.3.126 - Windstream Communications98.20.6.59 - Windstream Communications98.20.7.252 - Windstream Communications173.184.101.6 - Windstream Communications173.185.65.242 - Windstream Communications173.185.73.48 - Windstream Communications39 total | Last Test: 9 secs ago Download ComparisonUpload ComparisonServer Comparison1/16/2011 6:16 PM
3.19 Mb/s02.557.510YouGlobal AverageAll Servers

All ServersFort Worth, TXTemple, TXBixby, OKDallas, TXDallas, TXIgnore Results Before Best Result
6.20 Mb/sImage Share Link: Share Elsewhere: FacebookTwitterLinkedInMyspaceRedditEmail
0.65 Mb/sImage Share Link: Share Elsewhere: FacebookTwitterLinkedInMyspaceRedditEmail
Dallas, TXConnection Grade What's This
What is this?Based on the currently displayed results, connection grades show how you stack up with others in your country and around the world. For example if your value is 77% (giving you a B+) then only 23% of connections are faster than yours. The scale is:

A = 80-100%
B = 60-79%
C = 40-59%
D = 20-39%
F = 0-19%

Plus/minus grades are given for the top/bottom 5% of each grade.

National GradeD (31%)Global GradeC- (42%)About This Data
Comparison data comes from aggregated Speedtest.net results. Visit Net Index to learn more.
Recent ResultsExport Results Date IP Address Download Upload Latency Server Distance Share
9/18/2011 10:42 PM GMT 98.20.3.126 1.88 Mb/s 0.61 Mb/s 80 ms Fort Worth, TX ~ 200 mi Image
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9/13/2011 11:46 PM GMT 173.185.73.48 1.47 Mb/s 0.64 Mb/s 55 ms Fort Worth, TX ~ 200 mi Image
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9/12/2011 11:36 PM GMT 173.185.73.48 1.25 Mb/s 0.64 Mb/s 90 ms Fort Worth, TX ~ 200 mi Image
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9/12/2011 11:11 PM GMT 98.20.6.59 4.46 Mb/s 0.64 Mb/s 76 ms Bixby, OK ~ 200 mi Image
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9/12/2011 11:10 PM GMT 98.20.6.59 0.91 Mb/s 0.64 Mb/s 79 ms Bixby, OK ~ 200 mi Image
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9/12/2011 12:43 AM GMT 173.185.65.242 2.07 Mb/s 0.64 Mb/s 49 ms Fort Worth, TX ~ 200 mi Image
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9/10/2011 1:54 PM GMT 173.185.65.242 6.17 Mb/s 0.65 Mb/s 28 ms Fort Worth, TX ~ 200 mi Image
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9/7/2011 2:34 AM GMT 173.185.65.242 1.19 Mb/s 0.64 Mb/s 79 ms Bixby, OK ~ 200 mi Image
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9/5/2011 6:12 PM GMT 173.185.65.242 1.30 Mb/s 0.62 Mb/s 64 ms Bixby, OK ~ 200 mi Image
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9/4/2011 2:29 AM GMT 75.91.158.245 1.79 Mb/s 0.63 Mb/s 80 ms Temple, TX ~ 250 mi Image
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9/3/2011 3:01 AM GMT 98.20.7.252 1.26 Mb/s 0.63 Mb/s 54 ms Fort Worth, TX ~ 200 mi Image
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9/2/2011 1:00 PM GMT 75.88.223.103 6.16 Mb/s 0.65 Mb/s 30 ms Temple, TX ~ 250 mi Image
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9/1/2011 3:01 AM GMT 98.20.2.209 1.45 Mb/s 0.54 Mb/s 65 ms Fort Worth, TX ~ 200 mi Image
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8/31/2011 10:42 AM GMT 173.184.101.6 6.20 Mb/s 0.65 Mb/s 26 ms Dallas, TX ~ 150 mi Image
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8/31/2011 10:40 AM GMT 173.184.101.6 6.20 Mb/s 0.65 Mb/s 24 ms Dallas, TX ~ 150 mi Image
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8/31/2011 1:04 AM GMT 173.184.101.6 0.83 Mb/s 0.63 Mb/s 92 ms Fort Worth, TX ~ 200 mi Image
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8/29/2011 11:43 PM GMT 173.184.101.6 1.37 Mb/s 0.64 Mb/s 90 ms Fort Worth, TX ~ 200 mi Image
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8/29/2011 2:54 AM GMT 173.184.101.6 1.13 Mb/s 0.64 Mb/s 81 ms Fort Worth, TX ~ 200 mi Image
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8/28/2011 6:00 PM GMT 173.184.101.6 1.37 Mb/s 0.64 Mb/s 92 ms Fort Worth, TX ~ 200 mi Image
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8/28/2011 4:17 PM GMT 173.184.101.6 1.57 Mb/s 0.62 Mb/s 54 ms Fort Worth, TX ~ 200 mi Image
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8/28/2011 1:45 PM GMT 173.184.101.6 6.17 Mb/s 0.64 Mb/s 49 ms Fort Worth, TX ~ 200 mi Image
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8/26/2011 12:34 AM GMT 75.91.154.132 1.08 Mb/s 0.63 Mb/s 99 ms Bixby, OK ~ 200 mi Image
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8/23/2011 2:27 AM GMT 75.91.154.132 0.87 Mb/s 0.63 Mb/s 91 ms Temple, TX ~ 250 mi Image
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8/22/2011 2:19 AM GMT 75.88.221.125 3.19 Mb/s 0.63 Mb/s 71 ms Fort Worth, TX ~ 200 mi Image
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8/20/2011 11:55 PM GMT 75.88.218.173 1.98 Mb/s 0.62 Mb/s 47 ms Dallas, TX ~ 150 mi Image
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8/20/2011 8:02 PM GMT 75.88.218.173 2.69 Mb/s 0.64 Mb/s 64 ms Fort Worth, TX ~ 200 mi Image
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8/20/2011 1:35 PM GMT 98.19.214.164 6.16 Mb/s 0.64 Mb/s 48 ms Fort Worth, TX ~ 200 mi Image
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8/20/2011 12:59 PM GMT 98.19.214.164 6.16 Mb/s 0.65 Mb/s 32 ms Temple, TX ~ 250 mi Image
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8/20/2011 3:23 AM GMT 98.19.214.164 1.14 Mb/s 0.64 Mb/s 68 ms Temple, TX ~ 250 mi Image
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8/19/2011 9:52 PM GMT 98.19.214.164 1.07 Mb/s 0.64 Mb/s 85 ms Fort Worth, TX ~ 200 mi Image
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8/18/2011 8:23 PM GMT 98.19.210.213 2.06 Mb/s 0.63 Mb/s 76 ms Fort Worth, TX ~ 200 mi Image
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8/18/2011 6:08 PM GMT 173.185.74.230 1.01 Mb/s 0.28 Mb/s 50 ms Dallas, TX ~ 150 mi Image
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8/18/2011 5:14 PM GMT 173.185.74.230 1.61 Mb/s 0.52 Mb/s 201 ms Dallas, TX ~ 150 mi Image
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8/18/2011 3:49 PM GMT 72.172.63.178 6.15 Mb/s 0.62 Mb/s 46 ms Bixby, OK ~ 200 mi Image
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8/18/2011 1:46 AM GMT 173.185.79.16 1.20 Mb/s 0.61 Mb/s 76 ms Temple, TX ~ 250 mi Image
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8/17/2011 3:34 AM GMT 173.185.79.16 1.37 Mb/s 0.62 Mb/s 78 ms Fort Worth, TX ~ 200 mi Image
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8/15/2011 10:36 PM GMT 173.185.79.16 1.96 Mb/s 0.63 Mb/s 81 ms Temple, TX ~ 250 mi Image
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1/16/2011 6:40 PM GMT 72.172.62.198 1.55 Mb/s 0.48 Mb/s 115 ms Dallas, TX ~ 150 mi Image
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1/16/2011 6:16 PM GMT 98.20.7.28 3.19 Mb/s 0.60 Mb/s 274 ms Dallas, TX ~ 150 mi Image
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Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
We apologize that you are having problems with your service. If you would like us to investigate, please send us a PM with the phone number your DSL service is under or visit us at our Direct Support Forum »Windstream Direct. We'll take a look and be in touch.
Larissa
Senior Support Specialist
Broadband Tier II
--
We're here to help! wci.broadbandhelp@windstream.com