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Forums » The Site » Old Forums » AT&T Broadband » Does this modem work with ATT cable?
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LuckyBob
Premium
join:2001-05-05
B-Line

Does this modem work with ATT cable?

Does the Motorola sb4100 cable modem work with 1.5/128 cable internet service from ATT? I was thinking of switching from verizon. Is it possible to get a faster package from ATT or is that the only plan?
--
Popsicle!!!!!!!!

Revcb
Orbis non sufficit
Premium,Mod
join:2001-07-05
Springport, MI

Host:
AT&T Broadband
Michigan
VOIP Tech Chat

Re: Does this modem work with ATT cable?

Yes... the SB3100/4100 work just fine with ATTBI. The motorolas and Toshibas seem to be the two most highly recommended modems... Basically anything that is DOCSIS compliant should work just fine. 1500/128 is the network wide speed unless you are lucky enough to live in a former mediaone area, they still have their 1500/300 speeds for the most part.
--
Have you looked in your anxiety closet lately?

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN
·Comcast

Re: try this

heres the list of cable modems that you can use with attbi »help.broadband.att.com/faq.jsp?c···&lobid=1 and for a faster package, no not really [not yet] attbi is working on tired packages for different speeds [like dsl serivces] where u can choose ur caps and price, unless your provided by cox or sum1 like that you might get faster caps, you might wana do a lil research on attbi in your area b4 you just flip flop services incase attbi sucks

LuckyBob
Premium
join:2001-05-05
B-Line

Re: Does this modem work with ATT cable?

The SB4100 is 120 bucks and the D-Link DCM-200 is only 80 bucks. Is the motorola worth those extra 40 bucks?
--
Popsicle!!!!!!!!

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

Re: Does this modem work with ATT cable?

where you geting these prices from? you might wana try to buy online [it might be cheaper] i have a, Com 21 DOXport 111 cable modem and it works perfect i get near cap speeds [ i rent my modem from attbi ]

LuckyBob
Premium
join:2001-05-05
B-Line
online web sites.

So what would be better?

1)Motorola Surfboard SB4100 $118 + $7 shipping
2)Toshiba PCX1100U $113 + $13 Shipping
3)D-Link DCM 200 $80
--
Popsicle!!!!!!!!

titanium
Titanium

join:2000-05-25
West Richland, WA
the motorolla if im not mistaken has an internet configuration page with diagnostics and what not.. the toshiba im positive about does not... so, up to you.. they both work well

Revcb
Orbis non sufficit
Premium,Mod
join:2001-07-05
Springport, MI

Host:
AT&T Broadband
Michigan
VOIP Tech Chat

Re: Does this modem work with ATT cable?

True, but you can use the program "DOCSDIAG" to see the Toshiba (and most other modems that don't have a check function like Motorola) signal levels (check forum faq).
--
Have you looked in your anxiety closet lately?

[text was edited by author 2002-03-03 18:31:15]

IcEr3K
Premium
join:2001-01-19
Los Angeles, CA
clubs:
although I am not an ATTBI customer. I am on Charter with 768/128 package and I have the Surfboard 3100 and it's great. I lease my modem, since it's only $4.95/mo.
--
Um, er, ok.. Thanks for reading.
BCH

join:2000-10-06
Atlanta, GA

If you are going to purchase a Toshiba you might as well get the latest which is a PCX2000. I know it is not on their approved list but I have one and it works much better (improved stability) than my old PCX1000. I purchased it here »www.tftcomputers.com/toshibacable.htm for $129.95 delivered.

cherry4

join:2002-01-07
Wilmette, IL
The SB4100 performs like a dream with ATTBI's service, I get 180KB/sec+ downloads and 20ms pings to my favorite game servers... it's all good baby.
--
What is done in the dark is always brought to the light

LuckyBob
Premium
join:2001-05-05
B-Line
Yes I am starting to lean towards the sb4100
Do I have to have the modem ready when the cable guy comes? Also how much does it cost to have him make a new Cable jack upstairs?
--
Popsicle!!!!!!!!

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

Re: Does this modem work with ATT cable?

ask tech support, when you call to order it..

IcEr3K
Premium
join:2001-01-19
Los Angeles, CA
clubs:
it all depends, call them.

LuckyBob
Premium
join:2001-05-05
B-Line
but do i still get free basic installation if i call instead of using the interneT?
--
Popsicle!!!!!!!!

IcEr3K
Premium
join:2001-01-19
Los Angeles, CA
clubs:
if it says online offer only then no.
--
Um, er, ok.. Thanks for reading.

LuckyBob
Premium
join:2001-05-05
B-Line

this is what it says

Price: $40.95 /month
Installation: FREE - web special!

Purchase a cable modem from AT&T Broadband for only $199 (tax not included)

Includes:
A Basic Installation with our professionally trained technician installing the wiring to the modem. You must install the modem, software and connect the network adaptor. There is a one-time charge of $49.95 if you need an Ethernet device. There will be an additional charge of $13.49 if you require a data outlet. Taxes and franchise fees are not included. Assumes customer already owns a cable modem, which is available on scheduled installation date.

Please refer to the bottom of the page for important information.

do I pay the 13.49 to get a jack upstairs?
--
Popsicle!!!!!!!!

Playa4life

join:2002-01-13
Carmichael, CA
clubs:

Re: Does this modem work with ATT cable?

said by LuckyBob:

do I pay the 13.49 to get a jack upstairs?

Just have them run a cable upstairs (tell them you need a new one due to cable problems or make up some B.S.), you don't need that data out let, but if you want it, don't buy it from them, get it your self. You can buy one for 2 or 3 dollars at Home Depot. HTH!
--
My Favorite Website

IcEr3K
Premium
join:2001-01-19
Los Angeles, CA
clubs:
looks like you need to order it from the web and pay $13.49 + tax.
--
Um, er, ok.. Thanks for reading.
theos2

join:2001-03-13
South Weymouth, MA
clubs:


I recommend you let them do it. They put it on your next bill, and they gave me 2 months free, so I am not complaining.(it was a special 2 day deal last thursday and Friday. They were at my House Saturday to do the Basic Install)I was worried myself, but the guy did an AMAZING job. He took out all the wire, from the telephone pole to my house and down to my basement. He then dropped a brand new line from the pole to my basement, and then ran a wire up to the second floor where he installed the Data jack. it took him almost 1 hour for ALL this. He did a VERY good job, with water loops so the rain doesn't affect the connections, put cable supports along the building to make sure the wind doesn't move it around, and other minor details that most people don't think about. I think for 13.49 I definitely got my money's worth!

BTW: I am getting 1700/300 consistently! I came from Verizon DSL, and I am VERY impressed with AT&T, so far. =)

p.s I bought my own modem for $100(Linksys) which has fitted in perfectly with the rest of my Linksys infrastructure...(BEFW11S4v2,WUSB11v1,WPC11v2.5) I am one HAPPY camper!
[text was edited by author 2002-03-03 23:48:37]

LuckyBob
Premium
join:2001-05-05
B-Line

so when he comes to install it he will have like a spare data jack so he can run the cable upstairs? Should I have the modem ready for him? Also some people are getting above advertised speeds... I thought they capped you. How does everybody like ATTBI so far?
--
Popsicle!!!!!!!!
theos2

join:2001-03-13
South Weymouth, MA
clubs:

Yes, he had all the equipment needed.

I had the modem hooked up and ready to go, all it needed was the Data cable.

I have NO clue how I am getting above the 1500/128. I am in an ex-media One area, but I was never a customer. Might be due to the GREAT signal quality.. =)
six9

join:2001-12-03
Atlanta, GA
·Comcast

Back to the topic somewhat I guess. I have been wondering if the Cisco UBR924/925 would work with AT&T's former Media One areas. I have not inquired about this with them. But I have noticed that no Cisco equipment shows up on their "approved modem" list. Is this more because Circuit City®, Best Buy® and CompUSA® do not carry Cisco or because it will not work? The modems on the list seem to all be available at the above listed stores.

When the service was launched in my area, the Cisco was the default modem used. Can any DOCSIS modem typically work on these systems? The model we had when the service was launched was rock solid and hardly ever gave any problems. Maybe twice in 8 months was it down or slow. Does anyone know?
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