 thenderScreen tycoonPremium
join:2009-01-01
Brooklyn, NY
kudos:1 | [Need Info] Repair shop software. Using worktracer now. I have been trying out some repair shop software to replace the old system. I wanted to try and find out what I prefer through figuring out what is missing from the solutions I presently use.
The closest thing I've found so far is worktracer.
I need something like worktracer, with the following additions.
a) Can automatically remind me on a specific date that a repair ticket needs looking at.
For example, I order a part for a machine that needs a rare special order part. I expect it to arrive in five days. It's been six days - I want the software to pop up with something like "ticket 0000506 has a reminder for you" where the reminder is that I am expecting that part to come in today. This way, if the part does not come in today, I know to follow up with the courier, vendor, etc. Right now I manually set calendar reminders, but I do not want to do this anymore. I want to be able to set the status in the ticket to "waiting for part to arrive" , put in a date, and have the software remind me on that date that the part is set to arrive.
b) Can sync with accounting software, preferably quickbooks.
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 lilhurricaneIt all starts with one bananaPremium,Mod
join:2003-01-11
Purple Zone
kudos:54 | Anything here?
» PC Repairs tracking software |
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 ZaberWhen all are gone, there shall be none
join:2000-06-08
Cleveland, OH
1 edit | There were no responses in that post. We use Spiceworks which can do what you ask and a great deal more. It also has a very large tech community.
»www.spiceworks.com
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thenderScreen tycoonPremium
join:2009-01-01
Brooklyn, NY
kudos:1
1 edit | »community.spiceworks.com/topic/3···ickbooks
It doesn't look like they have syncing with quickbooks down yet.
Worktracer is working, and they are actually willing to work at implementing A, but B is still an issue. If we have a dozen jobs a day, a tiny issue, but once we're at 100+ a day, typing people's names & prices in is going to be a pain in the ass.
Is there anything out there with quickbooks integration worthwhile? I'm checking this out next. »www.commitcrm.com/
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